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Casumo — player complaint #20604, 2026-09-02: withheld payouts

Casumo: a player complaint filed on 2026-09-02, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-02 Trustpilot Withheld payouts

PLEASE AVOID !!!!! AS YOU CAN SEE MULTIPLE PEOPLE GOING THROUGH THE SAME ISSIW

Honestly disgusted by the amount of people going through the same issue another review being posted as got advised by Nikita and benji to email saying trust pilot and they will get human eyes on it but guess what no response at all this is all just a cover up to make it look like to others they are trying to resolve issue when they are doing absolutely nothing been a month and no resolution no update and don’t get me started on their live chat !!!! Casumo I want my £275 owed to me today my ticket number is CPI-4556

Complaint data

Case number
#20604
Filed
2026-09-02
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
77 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
101 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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