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Casumo — player complaint #20605, 2026-09-02: withheld payouts

Casumo: a player complaint filed on 2026-09-02, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-02 Trustpilot Withheld payouts

The worst casino on the internet hands…

The worst casino on the internet hands down. Has taken over a week to try and withdraw my money to only be told it will now take 8 weeks to withdraw due to the fact I put in a complaint and that needs to be resolved first. To wait 8 weeks to resolve a complaint is disgraceful in itself but to not pay a customer out based on the fact they need to resolve it first is just a blatant way for them to scam people. Stay away from this site

Complaint data

Case number
#20605
Filed
2026-09-02
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
78 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
91 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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