Casumo — player complaint #19689, 2026-08-29: withheld payouts
Casumo: a player complaint filed on 2026-08-29, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi again this is the 3rd reviews i made , is like a loops here circling, regarding my verification and withdrawal on held for 13 days now , When is it gonna sort i did everything you said i sent emails everyday to your email , no one reply once, i sent the email with the Subject “Trustpilot” as well like you said still nothing happen , i don’t know what is the issue i made withdrawal from your website £16073.58 this Month August had no problem but why now why this time ? Just release my withdrawal give me my money and if you want to take 10Years verify my account i don’t care no more just give me my money I'm give up on you live chat and you Rev team, management team all you guy said is we will notify you as soon as it done , and you said your case been Expedite , how is it Expedite 13 Days , and im sure I'mNot the first person here 4-5 peoples i see on here have same Problem As me please sort this out.Action speck louder than words please do something.
