Casumo — player complaint #19687, 2026-08-29: withheld payouts

All complaints about Casumo: statuses, disputed sums, risk index →

2026-08-29 Trustpilot Withheld payouts

PLEASE AVOID AT ALL COSTS !!!! SERVICE IS AWFUL !!!!

So it’s now been 24/25 days and I’ve still not recieved my £275 even though myApple Pay method fully verified and got told by 2 agents on here in response to my previous reviews to send an email “ TRUSTPILOT” and guess what to no surprise at all I did not recover a reponse and after connecting with others with the same issue was told this just moves my case further down the Que and I’ve been already told il be waiting another 8 weeks this is outrageous please don’t put yourself through this stress just to get your winnings

Complaint data

Case number: #19687
Filed: 2026-08-29
Status: Status unknown
Category: Withheld payouts
Place among complaints about Casumo: 92 of 295 by date, newest first
Source: Trustpilot — original ↗
Text: 100 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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