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Casumo — player complaint #17858, 2026-08-20: withheld payouts

Casumo: a player complaint filed on 2026-08-20, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-20 Trustpilot Withheld payouts

3 days ago a withdrawal was held back…

3 days ago a withdrawal was held back and the next day another one, no one via the chat can give me answers to why, bank account was verified, service received is absolutely appalling and very unprofessional. I’ve tried the chat each day and they can’t give me any answers:(I have also sent an email regarding this and still no answer :(

Complaint data

Case number
#17858
Filed
2026-08-20
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
127 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
62 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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