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Casumo — player complaint #15950, 2026-08-11: withheld payouts

Casumo: a player complaint filed on 2026-08-11, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-11 Trustpilot Withheld payouts

As seen from other reviews requested a…

As seen from other reviews requested a withdrawal last Wednesday then was asked to verify which took a few days but went through but no withdrawal.its on the read and I keep getting fobbed off.even told there was no need to tell anyone.really poor customer serviceUpdate.my account has now been suspended which is very suspicious after writing this review.refusing still and "escalating"my withdrawal.ive just had enough it's an utter scam

Complaint data

Case number
#15950
Filed
2026-08-11
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
158 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
70 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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