Casoola — player complaint #60767, 2022-12-26: withheld payouts

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2022-12-26 CasinoReviews Withheld payouts Closed, no outcome

Casoola - Not paying and ignoring me

I won 804.50 euros on the 22nd of August, I have sent in all of the many documents that they have requested but they are just ignoring me. They are never available on live chat and they sent a email saying they are pulling out of Ireland so money needs to be withdrawn by 31st December 2022. I cancelled my pending withdrawal so that I could try to withdraw it again but now the money has vanished from my account. Could you please contact them on my behalf and try to find out what they are doing. Thanks

Complaint data

Case number: #60767
Filed: 2022-12-26
Status: Closed, no outcome
Category: Withheld payouts
Place among complaints about Casoola: 1 of 18 by date, newest first
Source: CasinoReviews — original ↗
Text: 98 words, as published

The summary, statuses and disputed sums are on the operator page.

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