Bwin: 125 complaints filed in English across 4 platforms, 1 still open, disputed sums €50. Most of them are about game fairness (45%). Risk index 18.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-04.
Status unknown 121
Rejected 2
Resolved 1
Under review 1
Sources
Trustpilot 121CasinoReviews 2AskGamblers 1Casino Guru 1
Complaints by month
11
12
01
02
03
04
05
06
07
08
09
10
Questions and answers
How many complaints are there about Bwin?
The English-language record holds 125 complaints from 4 platforms, 1 of them without a resolution; 121 carry no status from the platform. The latest one is dated 2026-10-04.
What do players complain about?
Mostly game fairness — 45% of cases, then other (16%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 125 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 18.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 125
16.04.2025TrustpilotWithheld payouts
Scammers refuse to pay me and confiscated all
They expected the ticket to be a loser but it wasn't. Once the ticket was a winner they closed my account and confiscated all the funds. I don't know how the government and the competent authorities don't notice and let them continue to operate, they are simply scammers. I have screenshots and a lot of proofs... Stay away for all Electraworks websites.
13.04.2025TrustpilotOther
This absolute shit show of a company…
This absolute shit show of a company should be down worst site I’ve ever played andojyre scum bags and thieves
13.04.2025TrustpilotGame fairness
The Mystery of the 2-2 Win. query 25470009.
Tried to let @bwin know their head-to-head stats showed a 2-2 draw as a win for Real Madrid.Got replies about clearing my cache, losing a bet I never mentioned, and a live stream disclaimer.No one ever addressed the actual issue.At bwin, even the stats gamble.
19.04.2019CasinoReviewsAccount blocksRejected
bWin - Trouble and closed account
In 2018 summer, i starting getting problems with casino slots, playing many games ( almost all ) i wont winning nothing, and wont get any bonus with each game i try play ( wild, free spins etc ), i made many deposits each day, no getting winning, loss money each day, after that, i try speak with support for compensation or offer in-game, get account closed without offer or refund, and answer is your problem, after days, i try speak again, no answer, also chat support closed in secs...
08.12.2017CasinoReviewsOtherResolved
Casino Las Vegas - Breach of self exclusion
Bwin send me several advertisement, even thought I was selfexcluded permanently from its sister casino Casino Las Vegas. I use the same details but my account was not spotted ending up deposit 600 gbp. I been told by gam care to selfexclude my self and that the casino that share the same owner should not send me advertisement. I tried to contact them but they keep refusing to admit any link with casino Las Vegas even thought is on the gambling commission website they are Owened by Electraworks share same license and address
