Bwin: 125 complaints filed in English across 4 platforms, 1 still open, disputed sums €50. Most of them are about game fairness (45%). Risk index 18.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-04.
Status unknown 121
Rejected 2
Resolved 1
Under review 1
Sources
Trustpilot 121CasinoReviews 2AskGamblers 1Casino Guru 1
Complaints by month
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Questions and answers
How many complaints are there about Bwin?
The English-language record holds 125 complaints from 4 platforms, 1 of them without a resolution; 121 carry no status from the platform. The latest one is dated 2026-10-04.
What do players complain about?
Mostly game fairness — 45% of cases, then other (16%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 125 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 18.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 125
20.08.2026TrustpilotGame fairness
Wow I’ve played some bad casinos in my time but this one is really bad joined 2 week ago deposited around 300 quid won a
Wow I’ve played some bad casinos in my time but this one is really bad joined 2 week ago deposited around 300 quid won a grand total of £2.50 and they say they can’t rig the outcome lol come off it they are 100% stay well clear another criminal outfit looking to rip you off for as much money before
20.08.2026TrustpilotGame fairness
Wow I’ve played some bad casinos in my…
Wow I’ve played some bad casinos in my time but this one is really bad joined 2 week ago deposited around 300 quid won a grand total of £2.50 and they say they can’t rig the outcome lol come off it they are 100% stay well clear another criminal outfit looking to rip you off for as much money before you inevitably close your account be warned.
08.08.2026TrustpilotGame fairness
What a farce this company is no wins…
What a farce this company is no wins and the wheel is an utter joke!!! No wonder every review is bad
04.08.2026Casino GuruGame fairnessUnder review
bwin Casino - Player’s winnings are confiscated unjustly.
Layout is good, website is easy to navigate, good choice of games but wins and bonus rounds are extremely poor compared
Layout is good, website is easy to navigate, good choice of games but wins and bonus rounds are extremely poor compared to playing the same games on other platforms. I could deposit £30 and play 20p spins on my favourite game at bwin and won’t land a bonus round or any kind of win but I can deposit
15.07.2026TrustpilotGame fairness
Closing my account
Layout is good, website is easy to navigate, good choice of games but wins and bonus rounds are extremely poor compared to playing the same games on other platforms. I could deposit £30 and play 20p spins on my favourite game at bwin and won’t land a bonus round or any kind of win but I can deposit £30 on a different website and play the exact same game and guaranteed to land a few bonus rounds and leave with a win. That doesn’t happen on bwin. I’m just constantly throwing away money by using the site so it’s time to close my account with them now. Absolutely shocking.
15.07.2026TrustpilotOther
I signed up for bwin because it's a name I've known for a long time, and I expected a more polished sportsbook because o
I signed up for bwin because it's a name I've known for a long time, and I expected a more polished sportsbook because of its reputation. The account setup was straightforward, but once I started placing bets, I noticed several things that made the experience less enjoyable than I expected. I compar
14.07.2026TrustpilotBonus terms
The customer service is fine, the website and markets and pay outs are fine on sportsbook. I have had an account for 10+
The customer service is fine, the website and markets and pay outs are fine on sportsbook. I have had an account for 10+ years,I have had an account with betfair.com for 14 years which i have received £1000's in bonuses. i have received 0 bonuses in 10 years as a bwin customer & i have only ever pla
14.07.2026TrustpilotOther
No sportsbook bonus in 10 years
The customer service is fine, the website and markets and pay outs are fine on sportsbook. I have had an account for 10+ years,I have had an account with betfair.com for 14 years which i have received £1000's in bonuses. i have received 0 bonuses in 10 years as a bwin customer & i have only ever placed sportsbets.I will never place anothet bet with this company the worse ever for customer loyalty.
14.07.2026TrustpilotGame fairness
I will leave my honest review not just because i am disappointed & upset but because i want to warn the others about thi
I will leave my honest review not just because i am disappointed & upset but because i want to warn the others about this company how unfair they are. I used to play on their site for quite long time because i enjoyed the available matches but when i learned to win more often they have sent me an e-
14.07.2026TrustpilotGame fairness
Disgusting. Shame on you Bwin.
I will leave my honest review not just because i am disappointed & upset but because i want to warn the others about this company how unfair they are. I used to play on their site for quite long time because i enjoyed the available matches but when i learned to win more often they have sent me an e-mail warning me they will block my account forever for "business reason". Yes you read correctly, they will block your account for winning more than they allow you so you have to lose more in order to be part of their player base otherwise they will not make money. How awful and stupid is that!? Shame on them and i hope karma will bring them down, they know it also that one day they will stop existing, that's why they keep "stealing legally" from you. Beware and stay away from Esoccer matches, those are rigged games played by russians.
12.07.2026TrustpilotGame fairness
"Random generator numbers" is set up to "randomly avoid any number you put your money on" spins,roulette, blackjack...Be
"Random generator numbers" is set up to "randomly avoid any number you put your money on" spins,roulette, blackjack...Betting side is pure luck bcs they can't "randomly avoid what you bet on" Casino side same ripp of as any other casino on any other Betting app. Pure Ripp off. And if you win any amo
12.07.2026TrustpilotGame fairness
"Random generator numbers" is set up to…
"Random generator numbers" is set up to "randomly avoid any number you put your money on" spins,roulette, blackjack...Betting side is pure luck bcs they can't "randomly avoid what you bet on" Casino side same ripp of as any other casino on any other Betting app. Pure Ripp off. And if you win any amount be sure your life is over. They will ripp of your skin down. Hey! They need to pay for luxury life some how! AVOID
11.07.2026TrustpilotGame fairness
The worst casino ever. The whole 96% RTP claim is a lie. It eats €30 and gives back only €3, and I'm not even talking ab
The worst casino ever. The whole 96% RTP claim is a lie. It eats €30 and gives back only €3, and I'm not even talking about all the other days. It's an absolute disgrace.Don't play here, people. Especially avoid bwin's own in-house games—they're a complete scam, in my opinion, and the odds feel heav
11.07.2026TrustpilotGame fairness
The worst casino ever
The worst casino ever. The whole 96% RTP claim is a lie. It eats €30 and gives back only €3, and I'm not even talking about all the other days. It's an absolute disgrace.Don't play here, people. Especially avoid bwin's own in-house games—they're a complete scam, in my opinion, and the odds feel heavily stacked against players.
10.07.2026TrustpilotVerification
I asked for GDPR, more than 6 month ago with my ID, now they wrote back, that i need to give them ID again so i give the
I asked for GDPR, more than 6 month ago with my ID, now they wrote back, that i need to give them ID again so i give them the same ID i gave them 6 month ago but i get response that ID is not legit because is expire 2days ago. Truly disgusting scammars, they cant follow any rules. They are not willi
10.07.2026TrustpilotVerification
I asked for GDPR
I asked for GDPR, more than 6 month ago with my ID, now they wrote back, that i need to give them ID again so i give them the same ID i gave them 6 month ago but i get response that ID is not legit because is expire 2days ago. Truly disgusting scammars, they cant follow any rules. They are not willing to give it to me for some reason.
29.06.2026TrustpilotWithheld payouts
I advised everybody not to use this…
I advised everybody not to use this site they credit account with cash then take it back
28.06.2026TrustpilotGame fairness
Company lies about win percentages and when you play for a certain amount of time you either receive error and get put t
Company lies about win percentages and when you play for a certain amount of time you either receive error and get put to the home screen or the reels will continue spinning till you leave which in turn loses your over time in game win chance build up in game, bonuses are non existent if you are spi
28.06.2026TrustpilotGame fairness
Company lies about win percentages and…
Company lies about win percentages and when you play for a certain amount of time you either receive error and get put to the home screen or the reels will continue spinning till you leave which in turn loses your over time in game win chance build up in game, bonuses are non existent if you are spinning over 60p or more and I'm my case when I did £100x5 games worth of 50p spins on various games same thing they should be shut down and investigated.