Bwin: 125 complaints filed in English across 4 platforms, 1 still open, disputed sums €50. Most of them are about game fairness (45%). Risk index 18.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-04.
Status unknown 121
Rejected 2
Resolved 1
Under review 1
Sources
Trustpilot 121CasinoReviews 2AskGamblers 1Casino Guru 1
Complaints by month
11
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Questions and answers
How many complaints are there about Bwin?
The English-language record holds 125 complaints from 4 platforms, 1 of them without a resolution; 121 carry no status from the platform. The latest one is dated 2026-10-04.
What do players complain about?
Mostly game fairness — 45% of cases, then other (16%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 125 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 18.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 125
25.06.2026TrustpilotOther
I have tried every betting company at…
I have tried every betting company at least 30+ i am so surprised this company is rated one of the worse on trust pilot for sports betting companies, I have had an account for about 10 years, never once had an issue i only place real life sports bets. withdrawals take 3-5 minutes to arrive in your bank account if you have fast funds available. Cant credit this company enough for the great service.
11.06.2026TrustpilotWithheld payouts
WARNING: Scam company
I am warning everyone here that Bwin is an absolute scam. You cannot withdraw from their site, easy to deposit, but you will never get your funds out.
05.06.2026TrustpilotGame fairness
Nearly a £1000 and no scatters shown…
Nearly a £1000 and no scatters shown utter thieves this site wow ive o words for it defo rig games please don’t waste your money absolute disgrace Bwin should be shut down!!! Customer service is a joke
01.06.2026TrustpilotBonus terms
Worst casino ever dont play here
Worst casino ever dont play here they say in 24 hours we will credit you the free spins 3 days now and all they say is they are processing it. Also slots seem rigged. Dont recommend stay away (bwin.gr Greece)
25.05.2026TrustpilotGame fairness
ALL DEAD SPINS PLEASE STAY AWAY FROM…
ALL DEAD SPINS PLEASE STAY AWAY FROM THIS SO CALLED CASINO
23.05.2026TrustpilotOther
Don’t even deserve one star shambles of…
Don’t even deserve one star shambles of a gaming site
23.05.2026TrustpilotGame fairness
Never in your life play slots here! This site only eats your money. I just closed my account.
Never in your life play slots here! This site only eats your money. I just closed my account.
23.05.2026TrustpilotGame fairness
Never in your life play slots here
Never in your life play slots here! This site only eats your money. I just closed my account.
20.05.2026TrustpilotWithheld payouts
I am writing to express my deep frustration with bwin regarding a withdrawal issue. I requested a withdrawal of [insert
I am writing to express my deep frustration with bwin regarding a withdrawal issue. I requested a withdrawal of [insert amount, e.g., €150] on [insert date], and the funds have still not reached my account.My account is fully verified, and all my documents are up to date. I have already contacted cu
20.05.2026TrustpilotWithheld payouts
I am writing to express my deep…
I am writing to express my deep frustration with bwin regarding a withdrawal issue. I requested a withdrawal of [insert amount, e.g., €150] on [insert date], and the funds have still not reached my account.My account is fully verified, and all my documents are up to date. I have already contacted customer support multiple times, but I only receive generic, automated responses with no concrete timeline or solution. This is unacceptable. I demand the immediate release of my funds."
06.05.2026TrustpilotOther
This site is a disgrace ypu can tell it…
This site is a disgrace ypu can tell it belongs to coral and Ladbrokes all best shutting down the thieves!!!!
30.04.2026TrustpilotBonus terms
This site not deserve even 1 star ..
This site not deserve even 1 star ..constantly logging problems..awful bonus ..always sorry u didn't win today ..people should read review before put any money in this site..
23.04.2026TrustpilotGame fairness
This company frankly are not fit to…
This company frankly are not fit to have a gaming license. Awful to log in ,continued issues with id even though 2 step verificayion,an awful screen lay out,little in the way of bonuses for loyal customers. And the free daily spun wheel lol. Joke. Look at the wheel 1 space for no win ,1 for £50 ,win guess what never hit the £50 win but 3 days running hut the no win . Oh contacted customer services ,told it is random ,bollocks you can't argue against the law of averages despite what they say. To the gambling operator do us all a favour and shut these crooks down.
23.04.2026TrustpilotVerification
This company frankly are not fit to have a gaming license. Awful to log in ,continued issues with id even though 2 step
This company frankly are not fit to have a gaming license. Awful to log in ,continued issues with id even though 2 step verificayion,an awful screen lay out,little in the way of bonuses for loyal customers. And the free daily spun wheel lol. Joke. Look at the wheel 1 space for no win ,1 for £50 ,win
21.04.2026TrustpilotGame fairness
Lose lose lose then hit my limit and…
Lose lose lose then hit my limit and ever since ive had no win on the daily bonus, absolute fraud site 100% AVOID!!!!!!!
20.04.2026TrustpilotOther
Very negative experience with Bwin.
Very negative experience with Bwin.Since January 2026, I have been reporting a serious issue related to failures in deposit control and account holder verification.Deposits were accepted without proper validation, including situations where the payment methods did not match the account holder.At first, I received generic responses from Bwin stating that all procedures were correct. However, after intervention from the Gambling Regulatory and Inspection Service (SRIJ), they completely stopped responding since March 2026, despite several follow-up emails.This total lack of response in a case involving potential failures in compliance, control, and user protection is unacceptable for a licensed operator.To this day, I am still waiting for a proper explanation or resolution. I do not recommend this service.
18.04.2026TrustpilotGame fairness
House always win!
I find it very disturbing when i know that many people continue playing on these gambling platforms knowing that these "guys" have all their rules in their favour and they always win no matter what, their system also allow them that, it's a smart system to outcome the stupidity of the users. The reason of why i'm giving 1 star is because of my recent experience wich i find it frustrating and illegal and so i wanted to share my honest opinion. Last night before going to sleep and stopped using my account, i had 34 euros my money left into my balance, when i wake up this morning my money were gone and also seen that my current balance is -49€ negative wich i have to return. I contacted the support team even tho i knew they are useless and all they mention is "Terms & Conditions, but i just wanted an explanation. The guy said the system did that because of some past winning bets that has been "reevaluated". So they basically pay your winnings as they should and after a while they ask the money back, how dumb and funny is that!? Who are these traders that think we are fool !? I really wanna meet at least one just to spit him/her in his eyes. This is completely wrong to do things like this, stealing over the night just like normal burglars do. I've been using some betting platforms for quite a while and never but ever happened things like this to me. It's just terribly annoying to know that they are allowed to do things like this just because of so called "Terms & Conditions". How much we allow these companies to steal from us !? Outrageous, shame on you Bwin, really. Stop doing things like this, you already win fortunes on the back of blind people. It will come a day when karma will strike you painfully hard.
16.04.2026TrustpilotGame fairness
The worst platform ever.
The worst platform ever.. spend more than 1 k euro and I had one boys of 78 euro.. joke.. would not recommend at all! This platform is a money maker
09.04.2026TrustpilotWithheld payouts
Awful!
Awful!! Happy to let me deposit, made it so stressful to withdraw! I supplied all requested documents again and again. This company does not like paying out winnings!!! Avoid like the plague!!!!
07.04.2026TrustpilotWithheld payouts
Scam
ScamThey won´t notify about cancellation of payouts, neither will they give you a reasonBut they are quick to take your moneyParasites