BitStarz — player complaint #61583, 2022-01-02: withheld payouts
BitStarz: a player complaint filed on 2022-01-02, about withheld payouts, status — closed, no outcome. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about BitStarz: statuses, disputed sums, risk index →
Bitstarz knew i was from the United States because I had complained many times and I included my country of residence.in tsome of the complaints. They allowed me to sign up and deposit even though I am from a restricted country. I was away of Netnet games because they put that at the top of their terms clearly but they hid the terms of the United States not able to play at all way down on their terms. It wasn't until I had re read it numerous times that I saw it way down on the bottom. This does not makes sense and why does a multi million dollar company [EDIT]. They take money for games that I cannot even win from becuase of KYC and they could have prevented it from the beginnning by not allowingf united states IP addresses form signing up like other casinos do. This is clearly a trap and one they intend and just did capitalize on in my case. [EDIT] They knew I was from the USA I stated it numerous times to their staff before making numerous deposits and they purposely withehld the information hoping that I would deposit and try to withdrawal and be denied. This is disgusting behavior from what is supposed to be a respected and awared name in the casino industry. They refuse to refund my money saying that I already played with it even though it was invalid from the beginning. This is gross.
Complaint data
- Case number
- #61583
- Filed
- 2022-01-02
- Status
- Closed, no outcome
- Category
- Withheld payouts
- Place among complaints about BitStarz
- 206 of 260 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 246 words, as published
All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about BitStarz: withheld payouts
- Bitstarz - Uncredited deposit 2021-10-05 Resolved
- Bitstarz - removed huge jackpot after with drawling 2021-04-01 10 ETH Resolved
- Bitstarz - Withdrawal dispute 2020-07-22 3,900 USD Rejected
- BitStar - Withdrawal Confiscated Due to Bitstarz Service not Available in Spain 2020-01-09 7,200 EUR Rejected
- Bitstarz - Refusing cashouts 2019-11-26 Rejected
Withheld payouts at other operators
← Back to BitStarz in NeRating
How the risk index is calculated and how complaints are labelled — the method behind this section.