BitStarz — player complaint #60203, 2023-10-05: account blocks
BitStarz: a player complaint filed on 2023-10-05, about account blocks, status — rejected. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about BitStarz: statuses, disputed sums, risk index →
this casino and the Support of this casino was there every step of the way when i told them that i lost my phone and didn’t have access to the email [EDIT] But i was still able to login to bitstarz and the account that the email ([EDIT]) was hooked to be for security reasons I thought the best to tell him that I didn’t have access to my email anymore and there’s a possible chance of identity theft could hit the casino in my account so it was best that we deleted it and I lost my level of loyalty and status when deleting it.. I want to say one more thing about that account, I passed KyC verification identity, and also had security withdraws that I passed with [EDIT]… that said that account was in good standing, so when I created [EDIT] user name [EDIT] bitstarz support knew who it was and a few days later I won. over $22000.00 of btc.. and then the day that I went to cash out they come back with my account is forfeited and bullshit !! this is absolutely wrong. I was there every step of the way with support doing what was going on. I informed him everything was fine. This is just another bullshit way of bitstarz not cashing out people that win big and you can look over the Internet and phone cases of their bullshit. This needs to stop and I want my money. I want it fair and square this is illegal you need to help me.
Complaint data
- Case number
- #60203
- Filed
- 2023-10-05
- Status
- Rejected
- Category
- Account blocks
- Place among complaints about BitStarz
- 188 of 260 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 261 words, as published
All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about BitStarz: account blocks
- Bitstarz - non-payment of free spins 2022-09-10 1,900 USD Resolved
- Bitstarz - Softswiss disable any my account on platform 2023-01-29 Rejected
- Bitstarz - Refused to pay out 2023-03-13 Resolved
- Bitstarz - am I father or son? 2020-04-09 4,380 USD Rejected
- Bitstarz - 2500 euro win 2020-05-18 Closed, no outcome
Account blocks at other operators
← Back to BitStarz in NeRating
How the risk index is calculated and how complaints are labelled — the method behind this section.