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BitStarz — player complaint #60605, 2023-03-13: account blocks

BitStarz: a player complaint filed on 2023-03-13, about account blocks, status — resolved. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2023-03-13 CasinoReviews Resolved

Bitstarz - Refused to pay out

After depositing on the website I managed to build up a reasonable amount after a winning streak and with my pure experience from the past. Suddenly when requested a payout, they contacted me from a fake gmail email address which I still have in my mailbox asking insider information, so data breach is a potential problem as well. After that they deleted my betting history and deleted all the funds from my account. They also closed the account and forced me to stop all the conversations with them.

Complaint data

Case number
#60605
Filed
2023-03-13
Status
Resolved
Category
Account blocks
Place among complaints about BitStarz
193 of 260 by date, newest first
Source
CasinoReviews — original ↗
Text
88 words, as published

All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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