BitStarz — player complaint #60701, 2023-01-29: account blocks
BitStarz: a player complaint filed on 2023-01-29, about account blocks, status — rejected. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Bitstarz - Softswiss disable any my account on platform
Hello all
As I understand it, softswiss took action and unilaterally disabled my accounts in all casinos on the softswiss platform. Iam can not login at any account on platform. At casino any company N1group, Hollycorn NV, Dama. I have been a regular customer of the casino on their platform for more than seven years. What caused the decision to disable my accounts, I do not understand. My game was conducted within the rules of the casino and I did not violate them. It is a mystery to me how I offended the softswiss platform, that such a decision was made without notification of the intention to do so. I was a player for seven years and this is how they treat their regulars? Why did they do this without even giving a chance to solve the situation??? If you can help me with my question, please let me know. Softswiss ignores my messages.
Best regards,
