Bitstarz Casino - complaint
I played at bibitstar for over a year and had done their verification process at least twice. I never had a problem with withdrawals I had made several of them until I won a large amount. A total of over $80,000. There was no bonus involved at the time. It was a clean deposit. It was a very lucky day. I won on a couple of different games some good amounts. I have screenshots and recordings and I saved the emails and the communication between us. TheyThey took a long time doing the verification process again. In the end our decision to not give me the money was becaue they said I lived in Canada and not United States. I don't believe this to be true and they would not show me the proof. I know that they have had my identification three times there they knew exactly where I was at. I talked to them a lot of times but other issues and they knew me well. Of course I was very upset when they decided not to give me any of it and blocked me out of my account. I understand it's a large amount but that doesn't give them the right to decide not to pay it. There were four different games that I had played during the time but I wanted large amounts on one of them being their original game. I can submit all the screenshots and other documents that I have I've been waiting this whole time for them too change their outlook. I've contacted and they weren't able to help me. Thank you for looking into this for me.
