1xBet— player complaints: 329 in English

hey 1 xbet you payment team is worst and your custimere support only gives false hopes and false commistment its been 4 weeks and i havenot been able to recive my withdrawal in my account i have provided every prooof statments call recordings andvedio proofs but from 4 days i havenot been able to see the status of the query plz take action on it and solve my issue 21011034 kindly take action you are multi national company but stilll i having this type of experience

A very bad experience. I have been a customer for 3 years, and today I lost my cashback amount (753.76 EGP) because of a server error and the live support team stalling until the money disappeared. Either credit my account (ID: 839550753) or delete it immediately. Shady service!"

1XBet ID:1550454989I requested a withdrawal of INR 49,500, but I still have not received the money in my bank account.I raised the dispute three times through 1xBet Customer Care. Unfortunately, each time they simply updated the case status as “Withdrawal Successful” and closed the dispute, without properly investigating my complaint.I also emailed info-en1xbet-team.com and info-ind1xbet-team.com with my bank statement showing that the amount was not credited. Their response was simply that the matter had been forwarded to the concerned department, and the dispute was subsequently closed again.If the transaction was genuinely successful, 1xBet should be able to provide the UTR/transaction reference number, payment details, or proof of payment so that I can verify and trace the transaction with my bank. However, despite repeatedly requesting this information, I have not been provided with any payment details.I have provided my bank statement and repeatedly requested a proper investigation, but instead of resolving the issue, the case keeps being closed by simply stating “Withdrawal Successful.”This is extremely frustrating and not the level of customer service I expected. I am still waiting for my INR 49,500 withdrawal to be properly investigated and resolved.

Zero stars for this site..i have a pending deposit amount of 6k to be credited in gaming account. It's been 25 days and still the customer support keeps asking for the same data every 10 days and says to wait..please don't deposit in this app.. I have switched to 10cric and there better bonus and customer support is available..I have screenshot of the scam..there is no option here to upload it..on 11 aug i raised the complaint for unsuccessful deposit..they told me to wait till 15 august..on 15 august they said to wait for 14 banking days that is 1 september..on 1 September they are saying to wait till 05 sept and on 05 sept they are not replying..I don't want others to get trapped in this spam app..please don't deposit in this app..if anyone wants proof I have posted in my X account and social media to make aware of this spam site..u can mail me If anyone wants to see the screenshot of their spam..it's a request to all..pls don't deposit here..switch to other platforms..I have switched to 10cric..it is okay till now

Megapari is not paying out my withdrawal! Even though I have submitted new photos for verification, they are deliberately refusing to accept them. I will withdraw all my complaints once this issue is resolved, but if it isn't, I will post a complaint every day.

Be aware of withdrawal they will not giving any withdrawal to customer He is doing froud

I have balance in my account. Suddenly all of my payment gateway showing unavailable to me. Nobody from support is responding. I have mailed to all support channels, security team and all but nobody is even responding. Live chat is saying they are unable to help at all. Nobody responses. Worst Casino.

Casino vip cashback et promo points.I have bet a lot on Saturday, Sunday and Monday approximately Rs 10000. They did not calculate and accumulate my promo points. An agent tell me that it refresh each day. If it refresh each day. I should have received my promo points on Sunday. They are thief. When you bet a lot here.they donot give any promo points. Their agents are useless.they do not answer your question when ask.The same for casino vip cashback.when played a lot they do not give.Worse casino. Worse service. Worse promotion compare to other casino.

Account number: 1795067201I want to make a withdrawal, but no withdrawal option is available or selectable. I made my deposit through a Mobicash agent, but now that agent has blocked me, so how am I supposed to make a withdrawal?I also cannot find any other Mobicash agent on the app. I am unable to withdraw through Easypaisa either.This is starting to feel like 1xBet is scamming me by not providing a way to withdraw my funds. Please help me resolve this issue. Either provide me with another Mobicash agent, or enable Easypaisa/Mobicash withdrawal for my account so that I can withdraw my funds.Please help me resolve this as soon as possible. Thank you.

I have betted on a game Permitta to win game 2 with handicap -4.5, the score was 12-5 only a round away from winning. Suddenly the bet slip stops responding and is paused. The game went on after some technical issues to win 13-5 verified on gosugamer.com and eplcs_en on kick.com 2-0. I waited for an hour and more for it to be refunded. I asked for customer support on how and why it is a refund. They said simply "refunded for betting purposes" despite it being won and game continued when refund should only be for postphoned matches or wrong odds. That was not the case, and blatant abuse of betting rules. Customer support was also useless and repeated the same generic responses without addressing the points.

Yup i just bet huge money on roulette and i actually hit jackpot but unlucky piece of shit company locked my account :P its what its whatever u do dont gamble on this site, u lose no issue at all :D, u win you will be the problem

hey i 1xbet team my id:1742317783 i am query 21011034 i have a withdrawal of 39000pkr and my amount is not credited into my account its been 4 weeks and still your customer support make false commitments and give me false hopes but they are not able to process my amount i have provide call recordings vedio proofs statment proofs everything . Kindly take action on it i am frustrated by your services .

, I deposited 10,000 and withdrew 10,500. I am requesting access to my account again; I promise not to use any harsh language in the future and will use the account properly for the long term. I have been emailing the team that blocked me, but I remain blocked. Please unblock my account, sir.My account ID: 1773873575Please unblock my account, sir.

Security department to scamMy gaming ID=1604856675All document provide all proof provide last security team message=The bookmaker reserves the right to refuse to accept a bet or deposit from any individual without giving a reason. Deposits and betting are not available to you. We ask you not to create new gaming accounts as it violates Terms and Conditions. Otherwise all your gaming accounts will be blocked and winnings will not be paid out.But my gaming ID balance 3.5 lakh my deposit only pleaseI have money in the account so please kindly release the payment withdrawal and I need to wager the amount so I can withdraw my money .plese make me to play or place bet unti my amount is withdrawn i kindly request you.

I have a question for 1xBet regarding withdrawals and payouts.If a customer wins a large amount of money, for example $100,000, $500,000, or more, will 1xBet actually pay the full verified winnings?Could 1xBet please clearly explain:- Are there any maximum payout limits?- Are large withdrawals processed normally after verification?- Are there any additional conditions or restrictions for large winnings?- How long can a large withdrawal take?I would appreciate a clear and honest answer from 1xBet so customers can understand the payout policy before depositing and playing.

I am very disappointed with the recent level of service from 1xBet. I am currently facing an issue with my affiliate account, but unfortunately, I have been unable to contact your support team through any available channel for the past three days.My Affiliate ID: 3582632This issue is affecting my affiliate activities, and I urgently need assistance from your affiliate support team.Please review my case as soon as possible and have a member of your team contact me directly to resolve the issue. I would highly appreciate your prompt attention and support.

Still waiting for my withdrew money 50000.00 INR .My name is Akash .. My payment query number is 21415792 .I withdrew 50,000 INR RUPPES on the 27 -08- 2026. I am waiting from last 10 days . Today is 06-09-2026 . Still didn't get any solution and proper response from 1xbet. I have been trying to resolve this with 1XBet customer support via calls and chat from last 10 days, but no solution has been found. these people not crediting my withdrawal 50,000 INR rupees in my account. Please send my money I am requesting you with my folding Hands. 5211209049 thats my request number. 1720679519 thats my acc no. Please please send my money.

Unacceptable service. Adam Smith was treated by the medical staff 3 times, including in the 80th minute, and I sent clear video evidence proving it. Despite all the proof, my Medical Team bet wasn't settled correctly and the coupon was ignored. Fix this immediatelyمتحطوش فلوسكم هنا Player id 1002818889كذابة نصابة ارسلت لهم فيديو كامل انه دخل الفريق الطبي 3 مرات نفس الاجوبة عبر المحادثة وارسلت لهم رابط الموقع الرسمي قسيمة الرهان 86710522781

1X/OneX Deposit Experience – Very DisappointingI'm writing this review to warn other customers about my experience with a ₹35,000 UPI deposit that was never credited to my account.I made the payment through Google Pay, and the transaction was successful. I immediately raised a payment query and provided the Google Pay receipt containing the amount, date, time, my name, and the UTR/transaction ID.However, the support team repeatedly asked me to provide a screenshot showing the recipient's full UPI ID or wallet number. The problem is that Google Pay and State Bank of India both mask the recipient's details as part of their privacy policy. I even visited my SBI branch, and the bank confirmed they cannot provide or display the recipient's full UPI ID after the transaction.To cooperate fully, I submitted:Google Pay transaction screenshotSBI bank statementSBI Net Banking transaction details showing ₹35,000 debited from my accountThe UTR number for payment verificationDespite providing every document available from my side, I was still asked for information that neither Google Pay nor my bank can provide.I hope 1X improves its payment verification process instead of asking customers for impossible documents. A UTR and bank debit should be sufficient to trace a genuine transaction.I sincerely hope my issue is resolved soon, and I encourage the support team to verify payments using the evidence already provided rather than repeatedly requesting unavailable recipient details.

placed a bet on my own horse on 4th of March - my son also backed same horse. Horse came in - account was immediately frozen. They apparently needed to investigate this winning bet lol. They followed same path with my sons account. Both accounts had been verified prior to use. Long story short, over a 2 month period they asked for more and more methods of verification, which finished up with asking for a selfie with the email they had sent me visible on a device also in the selfie while holding a picture of a piece of paper with a code they have provided visible. It was at this point that i was certain that they were not going to pay out. The 2 amounts were 2800 & 2300euros. This site is not a genuine betting site. There is no legal recourse when a bookmaker will not pay pay out on a bet. Do not deposit funds here, should you be lucky enough to win money you are unlikely to be paid.