Missing 100 JOD Withdrawal via Dinarak
Reason: Delayed payment
My 1xBet player account ID is 1704334479.On September 10, 2026, I requested a withdrawal of 100 JOD to my Dinarak e-wallet. 1xBet marked the transaction as successful and closed the query (Ref: 22064754). However, the funds never arrived. I contacted Dinarak wallet support officially, and they confirmed that no such transfer entered their network. I have provided 1xBet with my official Dinarak PDF statement proving the funds are missing, but their support has ignored my escalation and closed the ticket.I am filing this official complaint against 1xBet for withholding my funds. I request an immediate investigation or for the 100 JOD to be returned to my gaming account balance.
--- Ответы в треде ---
mesmarzaid5 • Jordan 1 day ago Thank you for the update. I want to confirm that I am still waiting for 1xBet's final response from their relevant department . No funds have been returned to my player balance or delivered to my wallet/account yet . Please keep this complaint active and open until they complete their review and refund my 100 JOD . Thank you.
1xBet Casino • Representative 1 day ago Hello, We would like to clarify that we are still awaiting a response from the relevant department regarding the player’s case. The matter remains under review, and we will provide an update as soon as we receive further information. We kindly ask the player to remain patient while we await the department’s response. Thank you for your patience and understanding. Best regards, 1xBet Team
mesmarzaid5 • Jordan 5 days ago Dear Team, Urgent Update: 1xBet is continuing their deceptive tactics. Right after the timer was extended, they changed the withdrawal query status inside my player account back to "Closed" (مغلق) once again, using the same unverified excuse . No funds have entered my wallet or bank account, and they still refuse to provide an official SWIFT tracking number . They open and close the query internally just to abuse the system timer . Please keep this case active and penalize them if they fail to provide official bank proof . Attached: Fresh screenshot proving they closed it again .
mesmarzaid5 • Jordan 1 week ago Latest Update: With only 18 hours left for 1xBet to respond, they have just changed the status of my withdrawal query inside my player account once again from "Closed" back to "Under Process" (قيد المعالجة) as shown in the attached fresh screenshot [1xBet].
