Withdrawal rejected problem in 1xbet
Reason: Declined payment
Dear 1xBet and AskGamblers Team,My 1xBet account has a balance of 6,320 BDT. In this situation, when I requested a withdrawal of 3,100 BDT, it was rejected. After that, whenever I try to make a withdrawal from my account, it is automatically refused.The refusal reason shows: “Request for documents. Please email the security team. Identification document.”My account had the New User First Deposit 100% Slot Bonus. I followed all of their rules, placed bets legally, and successfully completed the wagering requirement. This is my first and only 1xBet account. I have never opened a 1xBet account before.I emailed the 1xBet Security Team 5 days ago regarding this issue, and I also sent clear photos of both sides of my original National ID Card.Even after 5 days have passed, I still have not received any response from the 1xBet Security Team, which is really disappointing.My ID: 1780681405I request the 1xBet Security Team to please resolve my issue as soon as possible so that I can play games and withdraw my money.
--- Ответы в треде ---
1xBet Casino • Representative 16 hours ago Hello, We would like to clarify that we are still awaiting a response from the relevant department regarding the player’s case. The matter remains under review, and we will provide an update as soon as we receive further information. We kindly ask the player to remain patient while we await the department’s response. Thank you for your patience and understanding. Best regards, 1xBet Team
resmisultanaani • Bangladesh 3 days ago As per 1xbet representative request on email, I sent them my online copy of NID card in PDF format, downloaded from the official site services.nidw.gov.bd I hope now you you will resolve it asap. Since I am waiting many days.
resmisultanaani • Bangladesh 4 days ago 1xbet asked me to provide national ID card online copy in PDF format, from the official site services.nidw.gov.bd I am trying to send it as soon as possible.
1xBet Casino • Representative 5 days ago Hello, We would like to inform you that we have located your email and confirmed that it has been received by our Security Department. A response has already been provided to you via email by the Security Department. Kindly check your registered email inbox, including your spam or junk folder, for their reply. Please follow the instructions provided in the email accordingly. Thank you for your cooperation and understanding. Best regards, 1xBet Team
