1xBet Casino - Player’s withdrawal is delayed due to verification.
The player from Vietnam had faced a prolonged identity verification process at 1XBet for almost 2 months, preventing them from withdrawing their winnings. Despite providing multiple forms of identification, they received vague responses asking them to wait indefinitely. We asked for clarification about their KYC history, game activity, and any missing documents, and the complaint was later marked as resolved by the player. The issue was considered resolved in our system after the player confirmed the matter was settled.The player from Vietnam had faced a prolonged identity verification process at 1XBet for almost 2 months, preventing them from withdrawing their winnings. Despite providing multiple forms of identification, they received vague responses asking them to wait indefinitely. We asked for clarification about their KYC history, game activity, and any missing documents, and the complaint was later marked as resolved by the player. The issue was considered resolved in our system after the player confirmed the matter was settled. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 25 Aug 2026 | Resolved : 26 Aug 2026Automatic translation:
