BitStarz
93
Жалоб
93
Нерешённых
231.2
Индекс риска
Открыто 93
Тренд жалоб
11
12
01
02
03
04
05
07
08
Жалобы 93
14.04.2026
Trustpilot
This bitstarz is a joke they didn't pay…
This bitstarz is a joke they didn't pay my winnings said I had to many free plays but I won my money on a deposit I paid for they will do anything to get not to pay you if I was y'all I would not play there casino because they will do anything not to pay you
11.04.2026
Trustpilot
Horrible looks for any reason not to…
Horrible looks for any reason not to cash out
10.04.2026
Trustpilot
The worst casino I have dealt with on…
The worst casino I have dealt with on every level I deposited so much money and onky tried to withdraw on 2 occasions they made it so difficult to withdraw small money wasted hours of my time then finally they sent it it was uncleared so I couldn’t use the money till it cleared 3 days later pls stay away from tnis place quick to take your money but very hard to give it back
04.04.2026
Trustpilot
This casino is rigged
This casino is rigged. The 100$ bonus buys with returns of less than 10% are a scam. The same bonus buys pay out more on other sites. After losing 10k, I closed my account and won’t play with these scammers again. The reviews are fake. Don’t trust this casino. They will wipe you clean. Gambling is no longer exciting. My balance went downhill from the start.
02.04.2026
Trustpilot
Games don't pay or play the same as on other casinos
Made my first and last deposit at bitstarz, ended up with $50, half bonus cash half my own cash. Played on a few different games and bet low. Legit got no wins to boost my balance. Couple 1 dollar wins off 20c bets but that's it. Games that pay on other casinos don't pay or play the same at Bitstarz. You could say it was just bad luck but I doubt it considering it was on multiple games. Don't waste your money here. *Edit; fair reply on your part. Maybe I was too hasty in telling readers not to waste their money here. You could be right, maybe it was just bad luck. I've played alota slots and just didn't find the game play normal. It was only $50 but I've encountered dud casinos before that I thought was due to bad luck and won't be making that mistake again. People should decide for themselves though.
31.03.2026
Trustpilot
My brother and I Signed up and it was a…
My brother and I Signed up and it was a good experience at first. When it came time to cashout the $100 I earned and spent hours spinning on slots, my cashout was denied and they swiped away my entire balance. Completely dishonest, I'll stick to in real life casino's after this. Horrible first time experience gambling online. Thankyou bitzstarz, I hope the $100 was worth it losing 2 new players.
23.03.2026
Trustpilot
Don’t play here
Finally i can say SCAMMERS!! I got 100 free spins i made 13e and i had to wager it 40x which i did slowly on 20c so I could do maximum 100e withdrawal off free spins so I withdrew 50e a few minutes later i got email it can’t be processed and they cancelled all my winnings … they are saying it was claimed on my IP address already and when i ask for proof they don’t have proof so its absolutely lie
22.03.2026
Trustpilot
sometimes I think that if your internet…
sometimes I think that if your internet connection isn't the greatest this game takes advantage of that fact losing repeatedly vast amounts of money without even blinking an eye. all the games seem to be the same no matter which one you play they're all the same I went through 200 free spins never got a bonus I went through $500 of deposited money and didn't get a bonus or even when over my bet
20.03.2026
Trustpilot
They find way to not have to pay you…
They find way to not have to pay you dont wast your money on. This site
17.03.2026
Trustpilot
Terrible customer service
Terrible customer service. Using the exchangeon bitstarz website they keep asking me where I sent the funds to. I kept saying unused the exchange to load funds onto bitstarz to play. Now 3.months later they are asking me for the hash and the destination address -_-Can't seem to get any help now they keep asking me to hire them hash and screen shots when I have sent them if we're jj7re
17.03.2026
Trustpilot
One of the most professional looking scams I've seen
Bitstarz is so consistent about going from my original deposit straight to zero that it's become something to depend on. Like not being able to find my 10mm socket. Or a deer waiting for you to get close enough before it jumps in the middle of the road. So consistent infact, that I decided to make an account here solely for the purpose of hopefully, just mabey, saving some other poor schmo like myself the agrivation and annoyance of watching every single solitary thing you even think about depositing go straight to zero. Every time. To the point that it will make your stomach curl for letting these baboons get over on you for as long as they did before you realized it was litterally just a scam.
12.03.2026
Trustpilot
Bitstarz is a total rip off
Bitstarz is a total rip off. I got $28 using my free spins signup bonus. Then got up to about $42 and just went straight down couldn’t even get a bonus. The probability of that happening equates with them being a rip of and a total scam. Edit: Forgot to mention the minimum you can cash out is $50. I totally would have cashed out had I been able to get my balance to $50. Ollie you do sound rude, but mostly ignorant to the rules of your casino.
12.03.2026
Trustpilot
Get ready to upload a massive load of…
Get ready to upload a massive load of documents when cashing out
11.03.2026
Trustpilot
Stay away from this site!
Stay away from this site! I was playing a slot game called Lucky money. This game requires you to get three symbols to trigger a feature. It gives you an additional three spins for every other symbol you land. Once you reach five symbols it guarantees you 10 free spins. But for every other symbol you gain after 6 symbols it gives you more free spins in the feature and so on. The first time I got the three symbols the game vanished off my screen. I reported this to Support chat and they gave me a list of things to do and to refresh the page. They told me it should restore the game but It did not, and I lost the feature spin. I informed Support about it and stated that I will not worry about it this time but if it happened again, I would contact them. Well on the next feature, it gave me three symbols then four symbols then when I reached the five symbols for the 10 free spins, the game vanished off the screen for a second and then return back with only four symbols and a message across the screen with “incorrect bet”And with the word exit under incorrect spin. This time I took a photo and sent it through to chat Support. Their response was they would investigate it. I had now lost two feature spins, so I was playing all that time for nothing. This only happened when I landed a feature spin. But did not ever happen during normal play. Several emails have been sent back-and-forth, but they continuously claim that the matter was investigated, and those features generated no wins. No proof was given to confirm the result of their investigation. They have not taken any accountability for this issue and I now sense foul play! Stay away from this site! I have now closed my account and have informed my family and friends to do the same. I just read your reply and you really have confirmed now that you are nothing but a scam as you state you sent me a picture proof of the final result? When was this? cause I never received it. All I received was messages saying you had it investigated, and there was no win! Stop with your lies!!
10.03.2026
Trustpilot
I am a new user and person and DO NOT put your money here
I am a new user - not a competitor as they claim. I put $50 and lost within 5 minutes. Save your money and go play elsewhere
06.03.2026
Trustpilot
I own my part. Own yours
Ok Ollie.... I didn't want to start anything because this is the only site I've been truly loyal to.... And yet ... I don't feel like I'm even having fun anymore. For days and days I've been on a losing streak. Before you start.... Let me address a couple of things. I cashed out 3000 and some change not too long ago and if I'm not mistaken.... I may have cashed out one other time before that??? If not, then please correct me. I think a lot of disagreements come from everyone personal perspective of what a "win" looks like. For example.... If I put in a couple hundred..... I get down to 2 dollars.... And then I hit for ... Idk....130 dollars .... Does the casino count that as a win?... Like... I should ... Count my lucky stars and cash out immediately? Because I don't consider that win.... I don't even consider 3-4 hundred a win when I've just put 200 in... You know what I mean? So with all that being said. Can you please, respond with the TOTAL amount deposited and wagered AND.... Can you please include the number of times ..... Let's .. see... That I got over a thousand dollars? Also.... How many times have I logged in?How loyal am I? How often do I get free spins that leave me with chump change??????One night.... I had... 100 free spins... 200 free spins .... Or.... 200+ .... It was something crazy like that you know? All in the same night.... And ..... What did I get?..... Maybe 60 bucks? But.... How much did I deposit to get those anyways? Like..... At some point..... I have no choice but to take things personally for real. You can say whatever you want..... I'm speaking on my personal experience and the feeling of never being enough... Or giving enough.... Not being... "Loyal" enough."Provably fair" to who?? Players that have high amounts of deposits??? Longer periods of time.... More consistent deposits.... EtcLike.... Basically.... Not the working class.... But the rich.... So again.... No matter what people say.... The world will always side with the people who have more money.... Rich staying rich, poor getting poorer. Also... Allow me to save you some time. Let's talk about playing "responsibly" and that if I have a problem so on and so forth ... Do you think you would be half as successful if not for the players who gamble irresponsibly?So relax.... You all always cover your asses..... I mean... A great job is being done on deflecting liability....... You are safe.... However....... I wonder about those people who run this joint behind the scenes and know the truth. I'm concerned honestly.... Because I wonder if any of you lose sleep when seeing people in crisis. Do you all laugh when an algorithm exposes players as addicts?Do you all think about the possibilities of your children or grandchildren suffering from exploitation while being gaslit?Sure .... I'll work on my end. Also, I would rather be victimized than to ever end up knowingly hurting the people around me.Why do you guys hide each games RTP? Like... yeah it's on the site ... But You definitely have to search and search and search and read these stupid articles about all these games....Anyways...... I hope that inside of yourself, you are able to keep the same stance and actually believe the justifications that you spit out knowing that responsible gaming only prevents you from being responsible legally.......... But mentally..... spiritually.... Anyways, I wish you the best of luck as I'm sure you do me as well 😂
02.03.2026
Trustpilot
I had a poor experience with Bitstarz
I had a poor experience with Bitstarz. I deposited $10 in MATIC via the Polygon network, and the transaction shows as completed on the Polygon blockchain (I have the proof/transaction hash). Support later told me that Polygon-network deposits are not accepted and that the funds are considered lost with no prospect of recovery, even though MATIC is listed as an accepted payment method on the site.Additionally, an employee told me the issue would be escalated, but I never received an update or resolution.Given the lack of clear guidance on supported networks and the lack of follow-through, I’m disappointed and would not recommend this platform based on my experience.
23.02.2026
Trustpilot
I don't know how they can have a 4.3…
I don't know how they can have a 4.3 rating when this is the biggest rip-off scam of the planet. The only way you can win anything is if you deposit more than $50 every time you deposit money otherwise they're not going to let you win anything they just take every bit of your deposit and don't even give you a chance to win any money. They're free spins or a joke and you have to bet 40 times your deposit before you can even pull your money out when you do win which just leaves you to lose it anyway so they're going to take your money no matter what you do. They have ruined so many lives. Mine included
18.02.2026
Trustpilot
There's some kind of fraud here. I won the money. Verification asks if I sent them a photo. What else
I won 300 €. I want to make a transfer, but they won't give me anything. In order to make verification, they ask me for everything I had, I gave it back, and they ask me something again. It's better not to threate