TehProf.kz Support — Claude Code MCP server: how to install
Connects your coding assistant to the TehProf helpdesk to search docs and resolve tickets. It runs over a hosted HTTP endpoint with zero local setup.
claude mcp add --transport http helpdesk https://support.tehprof.kz/mcpWhat TehProf.kz Support does
This MCP server brings 36 helpdesk utilities directly into your assistant workflow. Available actions depend on your subscription tier. Without credentials, you can query knowledge base articles and simulate ticket workflows inside an isolated sandbox.
Managing real customer requests requires a Starter or Pro account key. Higher plans unlock ticket queues, operator replies, and automated routing rules. The Business tier introduces Bitrix24 connectivity to sync CRM contacts and related tasks.
All tools run via Streamable HTTP at https://support.tehprof.kz/mcp. No local runtime is needed. Still, managing production tickets requires an active paid token.
What it helps with
- search documentation across the helpdesk knowledge base
- inspect active customer tickets and submit operator replies
- track team performance metrics and SLA compliance
- link support requests to tasks and contacts in Bitrix24
Example prompts for the agent
- Search the knowledge base for instructions on setting up email channels
- List urgent tickets and summarize current SLA deadlines
- Submit a reply to ticket #108 on behalf of the support agent
How to install TehProf.kz Support
Platform CLI: remote server
claude mcp add --transport http helpdesk https://support.tehprof.kz/mcpPlatform CLI: remote server
codex mcp add tehprofkz-support --url https://support.tehprof.kz/mcpConfig file
{
"mcpServers": {
"tehprofkz-support": {
"url": "https://support.tehprof.kz/mcp"
}
}
}Config file
{
"servers": {
"tehprofkz-support": {
"type": "http",
"url": "https://support.tehprof.kz/mcp"
}
}
}Platform CLI: remote server
gemini mcp add -t http tehprofkz-support https://support.tehprof.kz/mcpStep by step, with commands for each platform: How to add an MCP server to Claude Code, Codex, Cursor, VS Code, Gemini CLI and more
Questions about TehProf.kz Support
How to install TehProf.kz Support in Claude Code?
Run claude mcp add --transport http tehprofkz-support https://support.tehprof.kz/mcp in your command line. If you need access to real tickets, configure the client to send your Bearer API key in the authorization header.
What does TehProf.kz Support do?
It interfaces AI agents with the TehProf.kz multi-tenant helpdesk. Assistants can look up documentation, adjust ticket priorities, post messages, and link CRM records.
Can I use TehProf.kz Support without an API key?
Yes, unauthenticated requests support knowledge base queries and sandbox ticket testing. Accessing active customer tickets and analytics requires an authenticated account.
