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Zodiac — player complaint #63453, 2020-07-18: account blocks

Zodiac: a player complaint filed on 2020-07-18, about account blocks, 1,000 GBP in dispute, status — unresolved. Published on CasinoReviews. One of 13 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-07-18 CasinoReviews Unresolved

Zodiac - Treated badly

Hello ... june 2020 i withdrawn £1000 GBP on zodiac casino ! Next day they sent me an email saying congratulations on your £1000 win it will be with you within 1-2 buisness days and then they emailed aksing for proof of ID AND ADDRESS so sent it all and they emailed back saying its all perfect shouldnt be a problem and then congratulations yoh will recivee your winnings within 2-3 buisness days so i waited and really excited as they even promissed me on live chat im getting my winnings of £1000 then no emails nothing when i was suppose to recive my winnings so i contacted live chat and they said sorry your account is blocked and my winnings have gone im not allowed them at all there not paying them out !!! They even told me if i didnt reverse my winnings i would hve mg winnings in 1 buisness day ii got in such a meas over the win i lost close family owed a fortune out because i was promissed my win i was buzzing over moon happy then they just crushed me down and made me so angry sad treated badly i contacted them plenty of times just no repliy from them at all ... all i would love is my winnings of £1000 what i rightfully won and i was promissed please ive trued evrrything to help for this but just nobody can help

Complaint data

Case number
#63453
Filed
2020-07-18
Status
Unresolved
Category
Account blocks
Disputed sum
1,000 GBP
Place among complaints about Zodiac
5 of 13 by date, newest first
Source
CasinoReviews — original ↗
Text
241 words, as published

The summary, statuses and disputed sums are on the operator page.

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