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Zodiac — player complaint #66656, 2016-11-08: account blocks

Zodiac: a player complaint filed on 2016-11-08, about account blocks, status — rejected. Published on CasinoReviews. One of 13 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2016-11-08 CasinoReviews Rejected

Zodiac - casino revoked payment

Hi, so I recently won 1200 on zodiac casino I ended up playing 200 of it back so my cash out should've been 1000. But 3 days after winning and cashing out I get a letter saying they have closed my account due to other accounts from my computer. The thing is I have 2 room mates who also use the same household computer! When I told them I won both wanted to go ahead and try as well! I know one of them did for sure not sure if both tried but the one who didn't try didn't win. She has her own email completely different from mine. We rent our home per room rental and all share the same living area through school. So how could it be wrong for the household to use the same gambling site? Anyways ya so they have blocked me from my account and refuse to pay out the money they owe. Oh ya and by the way when I asked the one girl I know of for sure if she was blocked from her account she tried signing in and wasn't blocked and she still had 33.08 left in her account!! So why am I the only one blocked? And if she decides to cash out are they not going to tell her until they owe her money then do the same thing? Thanks [EDIT]

Complaint data

Case number
#66656
Filed
2016-11-08
Status
Rejected
Category
Account blocks
Place among complaints about Zodiac
10 of 13 by date, newest first
Source
CasinoReviews — original ↗
Text
233 words, as published

The summary, statuses and disputed sums are on the operator page.

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