Wizard Slots — player complaint #60547, 2023-04-05: verification
Wizard Slots: a player complaint filed on 2023-04-05, about verification, 3,500 GBP in dispute, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Deposited £500 from 2 different bank accounts - both my accounts and in my name. Sent through all verification documents as requested. All verified except bank cards. Sent both cards as requested - show all 4 corners, full name, middle 8 digits blocked out - rejected everytime! Won over £4000 wont accept above so cannot withdraw.
Emailed at first asking how to resolve this, automated response - no actual help or advice! Every email since has been automated. Tried to get help through resolver - only response is again automated. Wizard slots then put all my previously accepted documents back to unverified.
Am getting nowhere
