Wizard Slots — player complaint #62660, 2021-01-23: verification
Wizard Slots: a player complaint filed on 2021-01-23, about verification, 800 GBP in dispute, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi I’ve tried to withdraw after depositing and winning. Initial withdrawal for £1000 and £500 both credited back to my available balance twice. I’ve sent countless documents in my legal name ([EDIT]) also the bank card I used to deposit, utility bill with address etc (in the name [EDIT]) I casually use my maiden name of [EDIT]. Also sent a hospital letter with said name and address on. Takes 3 days just to get an email reply asking for more information each time. They’re sending monies back where they came from.