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Wizard Slots — player complaint #62660, 2021-01-23: verification

Wizard Slots: a player complaint filed on 2021-01-23, about verification, 800 GBP in dispute, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-01-23 CasinoReviews Verification Resolved

Wizard Slots - name mismatch

Hi I’ve tried to withdraw after depositing and winning. Initial withdrawal for £1000 and £500 both credited back to my available balance twice. I’ve sent countless documents in my legal name ([EDIT]) also the bank card I used to deposit, utility bill with address etc (in the name [EDIT]) I casually use my maiden name of [EDIT]. Also sent a hospital letter with said name and address on. Takes 3 days just to get an email reply asking for more information each time. They’re sending monies back where they came from.

Complaint data

Case number
#62660
Filed
2021-01-23
Status
Resolved
Category
Verification
Disputed sum
800 GBP
Place among complaints about Wizard Slots
5 of 10 by date, newest first
Source
CasinoReviews — original ↗
Text
91 words, as published

The summary, statuses and disputed sums are on the operator page.

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