William Hill — player complaint #65796, 2018-06-08: verification
William Hill: a player complaint filed on 2018-06-08, about verification, 800 EUR in dispute, status — resolved. Published on CasinoReviews. One of 224 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I have deposited a lot of money to williamhill and played with them normally for a week. Then all of a sudden my account was closed. I contacted them and was told that I need to send my ID from both sides, bank statement, my skrill screenshot and my selfie with my ID for verification. I have send all of that, and then they demanded that I send a selfie with another documents, a selfie with my bank statement and a selfie with my username. I have send all of that, waited for a few days without access to my account or my money and now they demand that I send a selfie with my username and account number, which I do not know since they locked my account and I can not access it. I did not even request a withdraw, they just locked my account and demand more and more documents while I can not access or withdraw my money
