Wildsino Casino— player complaints: 10 in English

⚠️ Very concerning experience with WildsinoI played on Wildsino for a while, and everything seemed fine until I asked a simple and reasonable question: I wanted to know their legal information, including their licence number and who regulates them.After I asked for this information, my account was s

Reason: Verification issues Hi, I've been trying to verify my account here for a month and a half now, or even longer. I've sent all the documents, and now theyre requesting, I think, the final one, which is the proof of deposit from my crypto account. Well, I've sent them the documents a lot of times, and I mean multiple times a day across two weeks; however, they haven't responded to any of my emails in that entire time whatsoever, and the verification still isn't done. Also, in chat, they told me to keep waiting, so basically nothing. I'm forced to make the complaint because of their incompetence. The final documents are right too; they're just not responding to anything

Reason: Delayed payment Withdrawal taking over 7 days now. I hear the same thing with:Thank you very much for your patience. I would like to assure you that there is no reason to worry and that your withdrawal is safe. We ask for your patience while your withdrawal is being processed and apologize for any inconvenience this may cause.Once the withdrawal has been processed, you should receive an email from the Finance Department. Same thing like robots --- Ответы в треде --- AskGamblers • Support Team 1 month ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process. Moss84155 1 month ago Issue resolved still not happy it took this long but they got it done Moss84155 1 month ago Same old robot responses Wildsino Casino • Representative 1 month ago Dear player, We kindly inform you that we are checking on the matter with our relevant team and we will have updates for you as soon as possible. Thank you for your patience and understanding. Best regards, Wildsino Team

The player from Germany struggled with a €500 payout request made on June 3, 2026, which remained in 'Processing' status after two weeks. He had contacted support multiple times, receiving generic responses without a clear explanation for the delay. The player confirmed this was his second withdrawal, with the first being successful, and that he had not completed verification yet. Despite the Complaints Team's efforts to gather more information and extend the response time, the complaint was closed due to the player's lack of further communication. The player retained the option to reopen the complaint if he chose to resume contact.

The player from Norway is facing issues with the casino not processing their withdrawal request, which they submitted on Monday evening. Despite the casino's stated policy of processing requests within three business days, it has been nearly a week without any update.

The player from Switzerland attempted to close his account due to gambling issues, but the casino had not acted on his repeated requests and had instead encouraged him to keep playing. He had not received any withdrawals despite promises and was then facing financial difficulties. We reviewed the email trail, confirmed that his responsible-gaming request had been made on June 24, and the casino later acknowledged this and offered a refund of net losses. The casino ultimately sent a refund of 2,926 CHF, and the player confirmed receipt, so we marked the complaint as resolved.

Do not play here. Seriously.Withdrawals can take weeks or even months, and their payment providers may charge you significantly more than the amount you intended to deposit. I made three deposits, and every one was processed for a different amount than expected:* $3,750 deposit → charged $3,829* $3,

I have been waiting for three weeks on my withdrawal. They say email to support@wildsino. They ignore more me. I email VIP@wildsino, they ignore me or they say your withdrawal is under revision. Under revision for three weeks? I have spent more then 50.000 on this casino and they let me wait for one

I began with a withdrawl request on May 9th. 18 emails later and I received ONE of my withdrawls. They cancelled them without an explanation, so I go into the site and do another request. Another cancellation due to my financial institution not accepting the money. I had three withdrawl requests

You will never get a withdrawel thru on this parasittic scam casino. Dont give your money to theese f..in thiefs. Stay away and chose another casino. I promise you that all the good reviews here are fake!After Wildsinos answer, they have used 5 new days prosessing, and now Claims its complete. I h