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Wazamba — player complaint #12691, 2026-08-05: account blocks

Wazamba: a player complaint filed on 2026-08-05, about account blocks, 109 EUR in dispute, status — resolved. Published on Casino Guru. One of 37 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-05 Casino Guru Resolved

Wazamba Casino - Player's account has been closed.

The player from Italy deposited €50 and reached €109, but the casino closed their account after they attempted to withdraw. Although the casino initially communicated that they would send the funds, they did not respond further. We pressed the casino for evidence to justify keeping the balance, and they eventually agreed to refund the €109 while keeping the account permanently closed. The refund was then processed after the player confirmed the payment details, and the complaint was marked as resolved.

Complaint data

Case number
#12691
Filed
2026-08-05
Status
Resolved
Category
Account blocks
Disputed sum
109 EUR
Place among complaints about Wazamba
6 of 37 by date, newest first
Source
Casino Guru — original ↗
Text
80 words, as published

All 37 English-language complaints about Wazamba — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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