Unibet— player complaints: 153 in English

153 Complaints

4▼ Last 30 days · was 9

2 Unresolved

11.851551957674d Last complaint

30.2 Risk index

38% Resolved · of 40 with a known status

10% Withheld payouts among those

£25,501 · €10,301 · 65,113 PLN +1 Disputed sums

Unibet: 153 complaints filed in English across 2 platforms, 2 still open, disputed sums £25,501 · €10,301 and 2 more currencies. Most of them are about game fairness (22%). Risk index 30.2. Texts below are the players' own words, as published on the source site; last complaint 2026-09-29.

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What players complain about

Game fairness 22% 33

Other 20% 31

Verification 16% 24

Withheld payouts 16% 24

Account blocks 15% 23

Bonus terms 12% 18

Status unknown 113 Rejected 16 Resolved 15 Closed, no outcome 7 Unresolved 2

Sources

Trustpilot 113 CasinoReviews 40

Complaints by month

Questions and answers

How many complaints are there about Unibet?

The English-language record holds 153 complaints from 2 platforms, 2 of them without a resolution; 113 carry no status from the platform. The latest one is dated 2026-09-29.

Does Unibet resolve complaints?

Of 40 complaints where the platform recorded a status, 38% were resolved, 5% remain open and 40% were rejected as groundless, 18% were closed without an outcome. Withheld payouts account for 10% of them.

What do players complain about?

Mostly game fairness — 22% of cases, then other (20%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 153 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 30.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 153

06.05.2025 Trustpilot Withheld payouts

Unibet not paying out

I just like to start by saying please never play with unibet they're a disgrace, I deposit €2000 over this weekend just gone was down €700 at one stage, got myself back to €2550 by betting on Chelsea and Liverpool game, fully verified the account from the start and all sudden there refusing to pay out my winnings just given the deposit back, also parent company owns Irish Lotto and French Lotto I urge every Irish person who's been screwed by these to write to local TD and ask for Irish lotto contract not to be renewed with this company. Harm there reputation it's only way to get them back

19.04.2025 Trustpilot Game fairness

Poker

Poker is absolutely riddled with bots, hand after hand you see players playing hands that make no sense, they play very loose until you have AA, KK, QQ then they always fold. Time after time miracle river cards. STAY AWAY !

13.04.2025 Trustpilot Bonus terms

I would give 0 if i could

I would give 0 if i could. Very scammy site- especially towards beginners. Your cash deposits will not be used but instead their "bonus" is used- so if you win any of your bets- you cannot get access to any winnings until £1000 winnings have been met. this is not explained AT ALL or obvious at all when placing the bet. Very bad at explaining this via customer service. AVOID AT ALL COSTS.

31.03.2025 Trustpilot Game fairness

Worst online casino for roulette

Worst online casino for roulette. Most bets are not permitted. Only what suits them. All the other online casinos allow the bets that are not permitted on Unibet. Ridiculous.

31.03.2025 Trustpilot Withheld payouts

Avoid this company

Avoid this company They don't payout when you win a bet

29.03.2025 Trustpilot Withheld payouts

I won £55.89 but they won't credit my…

I won £55.89 but they won't credit my account and won't let me log in to contact the customer services

26.03.2025 Trustpilot Bonus terms

Scammers

Scammers. Deposited 100€, got 100€ bonus. Normally once you lose the bonus and the real cash, you should be able to play with regular money. Not on this website, c*unts have a clause that you need to roll 35x the amount initially deposited in order to finally be able to play with ‘real money’. Hope you burn in hell ❤️

11.03.2025 Trustpilot Account blocks

I had an account at unibet.com with a…

I had an account at unibet.com with a balance of more than 3500 euros (I don't want to disclose the exact amount), I decided to log in to it to withdraw money, since they had been there for a long time. Recently I discovered that my account no longer exists on unibet.com and the support service says that my account was transferred to boabet.com since they left the Latvian market and told me to contact boabet.com, I contacted boabet.com and they tell me that they cannot find such an account, unibet.com also says that such an account does not exist! Well, how does it not exist, if I have all the confirmations on the email, how I communicated with the support to pass verification, when the account was registered and so on. What should I do? Nobody warned me or informed me that my account was deleted or would be transferred. Absurd.

11.03.2025 Trustpilot Account blocks

Run for the hills people, Avoid

Run for the hills people. A corrupt horrendous company. Will close your account when you win 100% but not before they claw 17k back. The biggest Micky mouse operation in Malta. Avoid! Avoid! Avoid!

08.03.2025 Trustpilot Bonus terms

One of the worst fraudsters about

One of the worst fraudsters aboutThe new customer offer they hit you with needs to follow strict qualifying rules which are confusing. Dont waste your time here and if you are going to use them be careful.

06.03.2025 Trustpilot Other

Beware of Scammers!.

Yesterday I got an email from Unibet offering a bonus. Every time I try to deposit $50 (four times) PayPal declined my transactions and at the same time I was getting an email each time with a link. Apparently someone was trying to withdrawn from my PayPal account $641.07

28.02.2025 Trustpilot Other

Yes don’t fill out a unibet survey and…

Yes don’t fill out a unibet survey and give them a honest view of how they operate,you can find a better betting site Customer service,lol is there one lol

21.02.2025 Trustpilot Game fairness

Lethargic servers means you constantly…

Lethargic servers means you constantly have connection issues , conveniently when your running hot and have a great hand and investment you will see the connection error appear you can almost bet on it!!Would it be so bad to re invest some of the billions that are made here so we can play a smooth game once in a while.Once i am cashed out i am leaving this site as its so glitchy!! And battling the AI bots just isnt fun any more

14.02.2025 Trustpilot Game fairness

So funny when you read reviews and…

So funny when you read reviews and there is so so many 1 stars of people with bad experiences. That are true experiences. But then you always come across 1 or two five stars. 🤣🤣🤣. It’s clearly the company’s themselves popping up a review from employees to try help with how much hate they get for their scamming behaviour. Just remember that you will never ever win on gambling. It’s a dirty tactic to rob you. I’ve stopped gambling for 6 months now after a heavy 1year and my life has changed drastically. I can now afford to go for a pint and buy dinner in. I would spend my last 30 pound of gambling even know there was no food left. 😡. Go and get help after reading this Be the best decision of your life

08.02.2025 Trustpilot Game fairness

Poker is a scam

Poker is a scam. U play with bots, not real humans!!! Beware

27.01.2025 Trustpilot Game fairness

Do not play Blackjack on Unibet, here's why:

Do not play Blackjack on Unibet. They so obviously rig the game, especially the Blackjack game by "Relax Gaming".The higher you bet, the more you lose. And the longer you play, the higher is the chance to lose even more.They will get rid of 90% of your balance, and then you might win a few bucks again. But the longer you stick to it, the more you lose - every single time.You will quickly notice if you have 2 kings for example (20), they will somehow get 21, 80% of the time.If you get 18, they will always get 19 somehow. Meaning they're always 1 card above you.Unibet.se is garbage, absolute garbage. So is any other gambling website, along with paf.se. Also garbage, same methods.

25.01.2025 Trustpilot Bonus terms

Avoid at all costs

My fault for not reading the reviews before using this poor betting site. I fulfilled the requirements for the welcome bonus but they refused to give it and went against their terms and conditions. It’s false advertising and their customer care is horrendous. Avoid at all costs.

22.01.2025 Trustpilot Game fairness

Crash 💥💥💥 💯💯 scam 👿👿

"Being scammed by a Crash game was a painful lesson in the dangers of online gambling, but it's one that has made me more vigilant. I share this story not just to warn others but to foster a community where we can protect each other from the pitfalls of the internet's darker corners."

10.01.2025 Trustpilot Game fairness

THE MOST CORRUPT GAMBLING SITE EVERIVE PLAYED ONLINE POKER FOR YEARS BUT I HAVE NEVER SEEN SUCH A CORRUPT SITE AS UNIBET

THE MOST CORRUPT GAMBLING SITE EVERIVE PLAYED ONLINE POKER FOR YEARS BUT I HAVE NEVER SEEN SUCH A CORRUPT SITE AS UNIBET. LOST OVER 500 HANDS IN A ROW AND MIRACULOUSLY LITERALLY EVERY HAND GOT BEAT ON THE RIVER. IVE HAD FULL HOUSES FLUSHES RUNS ETC ETC EVERY DAMN THING BEATEN. NEVER SEEN THE LIKE

06.01.2025 Trustpilot Withheld payouts

Run away

Run away! They are The worst bet, they do problems with withdraw.

81–100 of 153

How the risk index is calculated and how complaints are labelled — the method behind this section.