Staxino Casino - Player's withdrawal is significantly delayed.
The player from Bavaria initiated two withdrawal requests, one for 2500 Euro and another for 300 Euro, three weeks ago but had not received the funds. He indicated that there was no clear reason for the delay, and he only received standard responses. We were unable to progress the case because the casino followed a No Reaction Policy and repeatedly failed to cooperate with our attempts to obtain an explanation or resolve delayed withdrawal complaints. As a result, the complaint was closed as unresolved, which affected the casino’s rating.The player from Bavaria initiated two withdrawal requests, one for 2500 Euro and another for 300 Euro, three weeks ago but had not received the funds. He indicated that there was no clear reason for the delay, and he only received standard responses. We were unable to progress the case because the casino followed a No Reaction Policy and repeatedly failed to cooperate with our attempts to obtain an explanation or resolve delayed withdrawal complaints. As a result, the complaint was closed as unresolved, which affected the casino’s rating. Written by KristinaComplaint Resolution Center Team Lead Submitted: 04 Nov 2026 | Unresolved : 05 Nov 2026Automatic translation:
