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Staxino Casino — player complaint #77475, 2026-10-03: withheld payouts

Staxino Casino: a player complaint filed on 2026-10-03, about withheld payouts, status — closed, no outcome. Published on LCB.org. One of 6 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-10-03 LCB.org Withheld payouts Closed, no outcome

CLOSED: Staxino Casino - Slow Payment Issue

My withdrawal of €400 is pending since 31/08/26. My withdrawal of €800 is pending since 12/09/26. Over 500 emails ignored. Over 120 hours on live chat for nothing but copy and paste loops about further checks needed and apologizing for delay. I've played here for years, withdrew hundreds of times no issue. Their t and c state that they will provide a final resolution to a complaint within 10 days. It's been 34. Complaints with other sites are completely ignored. Kahwanasake is their regulator and can't investigate until I have a final resolution. Please help. I'm at my wits end. Disputed amount: 1200€ Casino: Staxino Casino Case #: 4778

Complaint data

Case number
#77475
Filed
2026-10-03
Status
Closed, no outcome
Category
Withheld payouts
Place among complaints about Staxino Casino
3 of 6 by date, newest first
Source
LCB.org — original ↗
Text
109 words, as published

The summary, statuses and disputed sums are on the operator page.

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