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Spinia — player complaint #63962, 2020-03-26: withheld payouts

Spinia: a player complaint filed on 2020-03-26, about withheld payouts, status — rejected. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-03-26 CasinoReviews Withheld payouts Rejected

Spinia - Ignoring withdrawal on purpose and canceling withdrawal.

The day began good i won a bit and cashed out 300 euro, than Spinia canceled my withdrawal and without me knowing because i was busy playing and winning i played the canceled amount. After that the guy told me i need to verify (again) my other card i deposited with a few days ago. He told me that after that i could withdraw immediately. Well the next hours i won a lot and asked for a 4000 euro withdrawal. They ignored it while approving my document. I felt like my money was kept hostage, in the end. Now it's all gone. It's kinda sad when online casino's do this.

Complaint data

Case number
#63962
Filed
2020-03-26
Status
Rejected
Category
Withheld payouts
Place among complaints about Spinia
43 of 84 by date, newest first
Source
CasinoReviews — original ↗
Text
110 words, as published

All 84 English-language complaints about Spinia — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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