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Spinia — player complaint #63958, 2020-03-26: withheld payouts

Spinia: a player complaint filed on 2020-03-26, about withheld payouts, 100 EUR in dispute, status — rejected. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-03-26 CasinoReviews Withheld payouts Rejected

Spinia - Missing funds

I had € 200 real money in my casino account. I accidentally entered the wrong IBAN. Since my documents were still being processed. Was it with the money in progress. For this reason I wrote half the day with different employees from the casino but nobody could tell me what was going on until 9:00 am until late afternoon. 100 are definitely missing. I played with the remaining 100 euros in the evening and then I would have noticed 100 euros more. I have already factored in the money, which is why I paid the 100 euros. I had enough buffer to continue playing and it went really well. Please help mfg

Complaint data

Case number
#63958
Filed
2020-03-26
Status
Rejected
Category
Withheld payouts
Disputed sum
100 EUR
Place among complaints about Spinia
42 of 84 by date, newest first
Source
CasinoReviews — original ↗
Text
112 words, as published

All 84 English-language complaints about Spinia — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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