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SlotsPalace Casino— player complaints: 22 in English

22 Complaints
2▲ Last 30 days · was 1
0 Unresolved
12.463779125845d Last complaint
17.1 Risk index
€4,790 · 400 PLN Disputed sums

SlotsPalace Casino: 22 complaints filed in English across 3 platforms, disputed sums €4,790 · 400 PLN. Most of them are about withheld payouts (77%). Risk index 17.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-29.

What players complain about

Withheld payouts 77% 17
Other 9% 2
Game fairness 9% 2
Bonus terms 5% 1
Status unknown 21 Resolved 1

Sources

Trustpilot 19 AskGamblers 2 Casino Guru 1

Complaints by month

11
12
09

Questions and answers

How many complaints are there about SlotsPalace Casino?

The English-language record holds 22 complaints from 3 platforms; 21 carry no status from the platform. The latest one is dated 2026-09-29.

What do players complain about?

Mostly withheld payouts — 77% of cases, then other (9%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 22 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 17.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 22

05.02.2024 Trustpilot Withheld payouts
1 star is the least i could review. It should be less. I have won $300 off their casino after depositing $150. I have $4
1 star is the least i could review. It should be less. I have won $300 off their casino after depositing $150. I have $450 STUCK with them because they keep canceling my withdraws!! THEY ARE A SCAM. THEY WILL NOT PAY OUT. DO NOT GAMBLE WITH THEM
22.11.2023 Trustpilot Game fairness
don't play on this scam site, it only takes your money.. doesn't give anything back. STAY AWAY if you value your money :
don't play on this scam site, it only takes your money.. doesn't give anything back. STAY AWAY if you value your money :)

21–22 of 22

How the risk index is calculated and how complaints are labelled — the method behind this section.

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