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Epicbet Casino— player complaints: 10 in English

10 Complaints
1 Last 30 days · was 1
0 Unresolved
13.593346791562d Last complaint
14.3 Risk index
$1,250 Disputed sum

Epicbet Casino: 10 complaints filed in English across 2 platforms, disputed sums $1,250. Most of them are about account blocks (30%). Risk index 14.3. Texts below are the players' own words, as published on the source site; last complaint 2026-09-28.

What players complain about

Account blocks 30% 3
Other 30% 3
Withheld payouts 20% 2
Bonus terms 10% 1
Verification 10% 1
Status unknown 9 Closed, no outcome 1

Sources

Trustpilot 9 Casino Guru 1

Complaints by month

04
05
06
07
08
09

Questions and answers

How many complaints are there about Epicbet Casino?

The English-language record holds 10 complaints from 2 platforms; 9 carry no status from the platform. The latest one is dated 2026-09-28.

What do players complain about?

Mostly account blocks — 30% of cases, then other (30%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 10 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 14.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 10

28.09.2026 Trustpilot Other
Worst betting site I’ve ever used. Happily take my money and then when I try place bets they send ‘ counter offers ‘ so
Worst betting site I’ve ever used. Happily take my money and then when I try place bets they send ‘ counter offers ‘ so will only let me place little bets at a time so I can’t win much money and have to bet on 7 different multis. No other site does this. THE WORST
21.08.2026 Trustpilot Withheld payouts
This is a scam site—be careful! They drag out the withdrawal process as long as possible and ban accounts if you actuall
This is a scam site—be careful! They drag out the withdrawal process as long as possible and ban accounts if you actually win something. They also allow you to cancel your withdrawal request during that waiting period, tempting you to lose your money instead. Under no circumstances should you play o
08.08.2026 Trustpilot Bonus terms
Biggest scam site I’ve ever bet on. Take my $400 deposit and let me bet on what I want and then when I try use my $200 b
Biggest scam site I’ve ever bet on. Take my $400 deposit and let me bet on what I want and then when I try use my $200 bonus, will only let me bet $10 at a time on bets paying very little amounts. Never download. The worst
21.07.2026 Trustpilot
Hello please, please and please do not put your money on EpicBet this a scam casino a very big fraudulent organization,
Hello please, please and please do not put your money on EpicBet this a scam casino a very big fraudulent organization, they make me spent two days trying too verified my Kyc after fully verified and Kyc approved I tried withdrawing, my account was blocked... all my money lost I tried reaching them
20.07.2026 Trustpilot Other
This is the worst website. Impossible to use. False information. Never use this site!
This is the worst website. Impossible to use. False information. Never use this site!
15.07.2026 Casino Guru Closed, no outcome
Epicbet Casino - Player’s account has been closed without justification.
The player from Hong Kong faced account closure by epicbet after she had completed all necessary KYC verifications. The casino claimed she had multiple accounts, which led to the confiscation of her balance, but she believed this decision was unjust due to her separate registration and verification. She requested the casino to provide evidence of her alleged violations. After a thorough investigation, it was established that her ex-boyfriend, an active user of the casino, was significantly involved in her account creation, registration, and verification process, and both accounts exhibited highly similar betting patterns and usage of the same promotional offers. These factors constituted strong indicators of multiple account usage, violating the casino’s terms and conditions. Consequently, the casino’s decision to close the account and confiscate the funds was upheld as justified, and the complaint was rejected.
01.06.2026 Trustpilot Withheld payouts
The support does not help you and did not pay out a sports bet.
The support does not help you and did not pay out a sports bet.
14.05.2026 Trustpilot Other
Site is a joke, they support underage gambling. They require no id when deposit and withdraw
Site is a joke, they support underage gambling. They require no id when deposit and withdraw
26.04.2026 Trustpilot Verification
My boyfriend has used this platform before and told me it was quite good. I came here to register and deposit to place b
My boyfriend has used this platform before and told me it was quite good. I came here to register and deposit to place bets because I wanted to find a betting website as excellent as "bet365" to bet on the upcoming World Cup. After I won a few bets, EPIC asked me to verify my account. I promptly com
16.04.2026 Trustpilot
Epicbet closed my account and confiscated my balance while accusing me of “multi-account use”, even though this was my f
Epicbet closed my account and confiscated my balance while accusing me of “multi-account use”, even though this was my first and only account.I passed full KYC twice and only deposited from my own USDT wallet. I was still given a generic accusation with no clear evidence, no meaningful explanation,

How the risk index is calculated and how complaints are labelled — the method behind this section.

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