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Slot Wolf — player complaint #64078, 2020-02-20: verification

Slot Wolf: a player complaint filed on 2020-02-20, about verification, status — resolved. Published on CasinoReviews. One of 85 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-02-20 CasinoReviews Verification Resolved

Slot Wolf - Because of the help in identifying my friend...All won funds were debited.

I was registered for the first time in an online casino, so why didn't you call me as others to verify my identity?I am a new player with no experience of playing in an online casino and naturally asked a friend to help me with the withdrawal of funds, who advised me to register in your "sharashkin" offices.I now do not know whether to change my passport or not?They have this attitude to their customers, they can sell my passport data.Or get a loan...I would have understood if I had not completed the wagering bonus and I would have been charged...My friend is not even related to me and we live 50 kilometers from each other.And why couldn't I use his phone to download documents?Bonuses, already there for a long time did not smell even...I will now attach all the photos and screenshots of the conversations to this appeal...So that your opinion is objective.I kind of sent them all the documents to identify my identity and my address.What can I be pritenzii if I first time in my life registered in an online casino.Of course, if they paid their rating in AskGemblers...You could not solve this problem in any other way...Even a child is already clear...If they didn't even try to contact me for confirmation my personality, as they usually do in such cases.My opinion is that it's just a Scam.Once a new player with no history, then 100% duplicated account...Someone is looking for a reason, and someone is looking for a reason...And, if this casino is at least a little correspond to the stated rating.They wouldn't do that to their new client.Naturally, it was easier for them to send me away, get their % for my lost Deposit and make money on it.And, so I would have to pay 50,000 rubles and without making a profit for my loss of the Deposit. P.S. Pay attention to the screenshots!!!And support at them at the level of convicts who sit on a criminal pedal and for them it is usual to breed and throw the people...When my phone went dead and I was out of touch on the way home...They asked me to send a selfie passport, they wrote off all my real money and threw me a bone in the form of 1500 rubles...And I thought perhaps that I can't do a selfie with papatom since I supposedly borovany account and can't send them to the full projgenie procedures identify my account... P.S. Because my friend doesn't write well even in Russian,I help him write a complaint and write it in the first person.He grew up in the Chechen Republic...

Complaint data

Case number
#64078
Filed
2020-02-20
Status
Resolved
Category
Verification
Place among complaints about Slot Wolf
76 of 85 by date, newest first
Source
CasinoReviews — original ↗
Text
440 words, as published

All 85 English-language complaints about Slot Wolf — as a list by date; the summary, statuses and disputed sums are on the operator page.

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