Slot Wolf — player complaint #63315, 2020-08-23: withheld payouts

Hello! I opened an account on Slot Wolf online casino on 20.08.2020. I replenished the account with 50 euros from my bank account, my brother wanted to give me some more money to play and I replenished the online account with 79 euros using his bank card. I played a whole day, I managed to make a sum of 1000 euros. I uploaded all the necessary documents to be able to withdraw 800 euros from the wolf slot account. The documents as well as the withdrawal were refused, I contacted the customer service and they told me that they did not give me any money and they confiscated my account balance because I used my brother's card. We are brothers, we live in the same house, I don't understand what I did wrong, I provided all the necessary evidence of the transaction and everything that is necessary, but unfortunately they don't want to give me any money! It is not legal what happens once we present all the documents. Plus, the payment was made with Trustly if it was a problem with payment with another card should not have been accepted, in my wolf account I have both credit accounts registered so it is not logical to tell me that I can not use another credit account if they have accepted that transaction! I want money 800 euros back as it is correct, what is happening is a scam! Thank you!