Roobet — player complaint #7405, 2026-07-16: verification
Roobet: a player complaint filed on 2026-07-16, about verification. Published on Trustpilot. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello everyone. I usually don’t give reviews but this time i have to. I created an account on this website and verified my email and address. After those steps i could deposit money. Which i did, 109 dollars. Then suddenly they wanted my Identification and a bill from my place. I did not want to do so and asked them to close my account and send my money back. Unfortunately they cannot delete my account and send my money back. Which is weird because how can i not decide for my self if i want to verify my identification. I only want my money back and i don’t want to gamble on the site. It was a mistake making a account. I hope they will help me with this matter but don’t think they will send my money back. It’s basically theft at this point.
