Ridika — player complaint #64575, 2019-10-11: withheld payouts
Ridika: a player complaint filed on 2019-10-11, about withheld payouts, 2,300 EUR in dispute, status — closed, no outcome. Published on CasinoReviews. One of 14 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2019-10-11CasinoReviewsWithheld payoutsClosed, no outcome
Ridika - Payout complaint
deposited 100 euro, and received an instant deposit bonus but before any bets was made i asked support to cancel bonus amount. I made bets only on one slot and after two days i won 2300€.
i decided to withdraw full amonut. After verification process i received an email that my withdrawal was successful, but instead of 2300€ they refunded my deposit without an explanation so far( still waiting for the call from vip manager). Please advise