Leaving withdrawals blocked weeks after verifying
Reason: Delayed payment
Hello,I won some money on QuickWin back in April. It took a long time before they asked me for verification documents, and when they finally did, they blocked my account from making withdrawals. I fully verified my account around 2 weeks ago, but the withdrawal option is still blocked. As my account is now fully verified, I expect Quickwin to let me withdraw my remaining funds of 48.000 NOK.
--- Ответы в треде ---
AskGamblers • Support Team 3 weeks ago Dear @mrcarrada,Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation.
QuickWin Casino • Representative 3 weeks ago Dear mrcarrada, You may kindly request another withdrawal request. Thank you for your patience on the matter and the updates provided. Best regards, QuickWin Team
mrcarrada 3 weeks ago I have now gotten a total of 30 000 NOK
QuickWin Casino • Representative 3 weeks ago Dear mrcarrada, Thank you for the update! Please be informed that your remaining requests are currently being processed. We will notify you as soon as the transactions are successfully completed. Thank you for your continued patience! Best regards, Quickwin Casino Team
