Payment Due Since August 25 No Payment No Response Customer Being Ignorned
Reason: Delayed payment
iven the situation and Powbet’s continued lack of response, I have no other choice but to pursue the matter through this channel.On 22 August, an agreement was reached with Powbet regarding a payment of a substantial amount. Powbet subsequently sent a payment confirmation stating 25 August as the payment date. However, this confirmation does not contain any verifiable information, such as a transaction number, proof of payment, or other details that would allow the payment to be verified as having actually been made.Since 8 September, I have not received any substantive response from Powbet. In the email dated 8 September, they stated that processing might take longer because the amount involved is substantial. However, four weeks have now passed. This delay is no longer credible or reasonable, especially since Powbet has provided no clear explanation, concrete payment date, or verifiable proof of payment.I have attempted to contact Powbet, but I am not receiving any response. Through live chat, I am repeatedly referred to email without my issue actually being resolved.I therefore ask AskGamblers to investigate this matter and request that Powbet:1. Provide a clear status update regarding the repayment;2. Provide verifiable proof of payment or a transaction number;3. Explain why the payment, which according to their confirmation was supposedly made on 25 August, has still not been received;4. Actually process the agreed payment as soon as possible.
