Playzee — player complaint #64322, 2019-12-15: withheld payouts
Playzee: a player complaint filed on 2019-12-15, about withheld payouts, 100 USD in dispute, status — resolved. Published on CasinoReviews. One of 24 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
i made a withdraw in nov 10th and with much ado!! I got my Id cleared and so on, then they said they would send my cash and it would be another 3 to 7 days! But it never did.. that was back in Nov I have gone back and forth with them right up to today i sent the a bank statement with all info on it 3 times now and in PDF format and i talked to this person in charge [EDIT] who said she would get right back to me days ago and never did. So i went back on the so called live help and after hours of explaining and answering the same questions over and over, they tell me it can take ten days after i sent in my bank statement !! to them again!!! omg i have done that 3 times i can also see that they did in fact get the statement and they have opened it and yet they are saying no and that i have to wait for them to send it back to there accountants and they will get back to me with in 48 hours AGAIN. and that i need my bank to send the a official letter! But when I talked to my bank they said it would cost me to send such a letter and that the office bank statement Ive sent 4 or 5 times now should be enough
