PlayOJO Casino— player complaints: 5 in English

Reason: Verification issues I have already submitted my verification for both of my RBC cards, the one ending in 1565 and the one ending in 6162 and PlayOJO had already approved both cards and documentations. Now, PlayOJO is randomly asking me to resubmitted what was already submitted, approved and verified for my 6162 card and it's now saying that my documentations are insufficient. I have proof that they are contradicting themselves and they refuse to let me withdraw my account balance of 110$ by any means and they dent having ever approved my documents when I have picture proof that they did. They are refusing to let me withdraw money categorically and what they're doing is illégal. I have pictures of proof joint below. Can AskGamblers help me rénover my 110$ account balance and dispute my situation with PlayOJO please? --- Ответы в треде --- AskGamblers • Support Team 2 weeks ago Dear all, AskGamblers Casino Complaint team received email from the player informing us that disputed amount has been played and lost by him. Based on the info provided, we have no other option but to reject the case. cristeapauljr • Quebec 2 weeks ago Now the VipTeam is acuzing of not having sent the same documents by email and under My Account documents. But ther were identical. Plus, bow they say that although I have the transaction(s) requested above even in their reply on here, that the Bank's Logo has to be next to the transaction. They keep contradicting themselves, twisting and adding anything that wasn't added in their requests, out of the blue. I will not get my 150$ Account Balance with PlayOJO back. This is my realization, no matter what I send them, they are not satisfied and ask for something else each time. I hope they get shut down and unable to still be an online casino one day. Good day yo you all. I have up, this stress is not worth 150$. But they will be out of business one day, I'm convinced. cristeapauljr • Quebec 2 weeks ago So Omar from [email protected] says that the reason why my RBC bank branch printed documents from the Director of the branch himself were rejected was because my name is not shown.This is false, it proves that you haven't even read what I sent you. My full name <removed> and my mother's name <removed> both appear related to my Virtual VISA Debit card because the card was using funds from my curent 8302 JOINT RBC Chequings Account. Even the branch's Director phone number and address of the RBC branch are there on the first paper. I need a human to look at the documents I send, clearly your AI Documentations Verification is not working.Second, Omar said the documents need to be official: THEY ARE. The RBC bank branch printed them, not me. My brsnch's address and Director's of the branch phone number is on the first page of Transactions Statements and my Addresses as well.You are illegal. You will get caught. cristeapauljr • Quebec 2 weeks ago I still haven't received any news by email regarding the verification after I sent you today by email 5 pas of Bank Statements from my 6162 card, which had some Skill On Net payments as well. And I uploaded 2 of those documents which Skill on Net payments from my 6162 VISA Debit card et they "Couln't be verified". Is this a joke? I've sent you EVERYTHING you asked for.

The player from Reunion has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from Reunion has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 19 Aug 2026 Automatic translation:

The player from British Columbia was unable to access his Playojo account, which had been linked to activity that allegedly violated casino policies, despite only playing blackjack and making a withdrawal. The Complaints Team attempted to gather more information from him to understand the situation better but received no response. Due to the lack of communication from the player, the investigation could not proceed. Consequently, the complaint was closed for the time being, with the option to reopen if the player resumed contact.

Dnia 14/08 wyplacilam 1500f otrzymalam wiadomosc email ze pieniadze juz sa na koncie do dnia dzisiejszego nie otrzymalam nic. Disputed amount: 1500£ Casino: PlayOJO Casino Case #: 3475

I have been a verified player with playojo for 2 years now. Everytime I attempt to withdrawal I'm asked to verify my account with the same documents already previously verified.. On May 20th once again asked to verify, after having mu ID documents rejected that were approved a month prior  finally after 24hours or more my account was once again verified.  I proceeded with my withdrawl,  the next day I received an email stating I could not withdrawal via etransfer , although this is the only way I ever deposit,  but okay. So I withdrawal again to much better this time, within about 3 hours my withdrawl is processed.   On May 28th I attempted to withdrawal again, once again was asked to verify the same documents verified on may20th. After my ID and address are approved, I'm then asked to verified my debit card, I have never been able to deposit with this card so why I have to verify it when ita never been used for a deposit , not sure,  but again okay.... It's finally approved on May 30th. I do my withdrawl theough much better as I wasn't able to withdrawal via etransfer. The next day get an email saying I can not withdrawl via much better and that I have to withdrawal via etransfer????? This makes zero sense to me.... But ya okay.  So now today day 5 I still have not recieve my pending withdrawal.  In 5 days I have recieved 3 return emails from customer support with the same auto generated message about how there working on my withdrawl. I can not get a real person on the live chat and the robot talks in circles. I have filed a formal complaint, the email I recieved was the same auto generated email I received twice prior, I sent another email asking for my complaint to be escalated to a Manger or supervisor, haven't heard back  that was yesterday.  And iv filed a complaint with resolver and heard nothing back. Please help me withdrawal my winnings... Thank you