Gambiva Casino: 5 complaints filed in English across 1 platform, 4 still open, disputed sums €400. Most of them are about account blocks (60%). Risk index 72.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
How many complaints are there about Gambiva Casino?
The English-language record holds 5 complaints from 1 platform, 4 of them without a resolution. The latest one is dated 2026-09-08.
What do players complain about?
Mostly account blocks — 60% of cases, then bonus terms (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 72.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
08.09.2026Casino GuruAccount blocksUnresolved
Player’s account closure request is ignored.
Player’s account closure request is ignored. [Account] — unresolved
08.09.2026Casino GuruWithheld payoutsUnder review
Player's withdrawal is delayed and pending.
Player's withdrawal is delayed and pending. [Withdrawal] — waiting
08.09.2026Casino GuruBonus termsUnresolved
Player's withdrawal is rejected due to bonus violation claims.
Player's withdrawal is rejected due to bonus violation claims. [Withdrawal] — no_react_reg_bad
08.09.2026Casino GuruAccount blocksUnresolved
Player’s account has been closed, winnings confiscated.
Player’s account has been closed, winnings confiscated. [Account] — no_react_reg_bad
21.07.2026Casino GuruAccount blocksClosed, no outcome
Gambiva Casino - Player’s account closure request is ignored.
The player from the Netherlands requested account closure due to gambling issues but received no response from the casino. She also wanted a refund of the money spent after sending the account closure request. We attempted to assist by providing information about the casino’s self-exclusion policy and requesting necessary details from the player, including her email used for registration and KYC verification status. Due to the player's lack of response to multiple inquiries and reminders, the complaint was closed without resolution. The player was informed that she could reopen the complaint if she chose to resume communication.
