Play2Win — player complaint #67151, 2014-08-16: withheld payouts
Play2Win: a player complaint filed on 2014-08-16, about withheld payouts, status — resolved. Published on CasinoReviews. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
So I signed up to Play2Win and tried to make a withdrawal on the 12th July 2014. I didn't receive the payment so logged back in and was told I'd have an email asking for documentation. They resent the documents email and I sent back the documents on the 25th July. I received no confirmation all was ok so logged back in a couple days later and was told one document had a header missing. So I resent all documentation on the 31st July. Since then I have received no emails and whenever I log into my account and speak to support on Live chat they say they will email the account manager and finance for an update. They have said this 3 times and have no updates.
