Pino Casino— player complaints: 28 in English

Hello, on 29.11.21 I made a deposit of $ 20, immediately after which they blocked my account, from then until today countless emails and live chat conversations, they do not refund me the amount of $ 20, their opinion is that they only receive empty emails, and this is not the case. please look at my application I know that the amount is small but it should be refunded

I had €150,- and canceled the bonus for a total of €30,- so I would still have €120,- left. I have lost €20,-, so I want the rest of that money back. Because I won that €100,- and it's my money!! I have already contacted the casino about this and I was told that you first play with your own money and that if you have won enough money you will get the bonus. That means that the €100 is just mine. But they don’t give me my money back…

Hello dear team from The Pogg. My name is [EDIT] and I have been waiting for a payout from the online provider pino Casino since 09/29/2021. according to the support of pino casion, you wait for an answer from the payment provider Inpay. I've been hearing this statement for 2.5 weeks now. When I ask what the problem is, I am told that you cannot tell me. according to pino, the winnings are legally due to me. I am also fully verified. the suspicious thing in my eyes is the following. on September 29th, 2021 at 2:23 pm I commissioned the payment of 2500 € (payment not yet received) On September 30th, 2021 at 12:03 am I commissioned a further payment of 1000 € I also received this payment on October 4th, 2021 and would be credited to my bank account. Since the pino terms and conditions allow a maximum withdrawal limit of € 2500 per day and a maximum of € 7500 per week, I have split my winnings from a total of € 3500. I have never achieved a profit that could exceed the weekly maximum of € 7500 at pino casino. I have the feeling that you are currently deliberately holding back the money in order to be able to make a profit from the interest. When I asked for the transaction number so that I could ask inpay Denmark myself, I got the answer that I didn't have a transaction number. I am currently stuck with pino in this case and therefore need help with clarification. If you need further documents or evidence, I will be happy to send them to you

Hi there, I made multiple deposits with the last week. Pinocasino. Then I happened to find out from a friend and a report that Pinocasino is not allowed to host gambling here because they do not adhere to the new gambling law in Germany, which has been in place since July 1st, 2021. Now I would like to get my money back with your help. It was several thousand euros. best regards

i won more than 70 K Euro, aftger i play few hours more than i stop by 45 K Euro and want cashout some money, of course they need my informations for the verification. I send very much different informations, than they asking for a extra picture of my id and a slefie with date. Also this information i delver them. Now they told me i have to wait because they are some betting under control of me, i wait again more than 2 Days, nothing happens. I lost in many different Casinos more than 20 K Euro in 1 Week, if i win one time big money i wait so long, that is not my expectiations, of course all have to me right way, but i want informations about the proces, what happens why.

I have submitted multiple banking documents to PinoCasino. the casino has denied my proof of deposit. I have been in contact with my bank(Royal bank of Canada) and they have told me that I have submitted all the different types of documents( bank statements and screen shots from mobile banking app) please help me resolve my issue,

good Morning and it's about that I won at Pinocasino but have problems with the verification On June 21st 800 euros should be debited from my bank account by direct debit which I did not know that my account was not covered so no debit took place in the Pinocasino system but it was successful now I should send a proof of June 21st that it was debited I was at my bank and this is not possible because it did not take place I talked to many supporters from Pinocasino and then discussed with the manager that I should deposit another 800 euros which I did with proof but my account is still not verified although I did everything right and the error is not my fault but the system from Pinocasino I hope I can get help to solve this problem

Dear Sir or Madam, I hereby report a case at "Pinocasino", operated by N1 Interactive Ltd. According to a medical certificate I am addicted to gambling. In November 2020, I played at Turbico Casino (operated by N1 Interactive Ltd.). When I suffered a loss of control at that time, I had myself banned from the entire casino group. I still have the mails for confirmation. It was said at that time that it is no longer possible for me to create an account in a casino of this group. I had my data blocked for life at that time. The responsible team leader confirmed the blocking to me by mail. Unfortunately, I suffered a relapse in May by registering at Pinocasino (operated by N1 Interactive Ltd.). I lost 900€ in this casino within a few hours. This sum was almost my entire salary in this month. Despite being banned from this casino group, I was able to easily create an account and even deposit money from the same data that was banned at that time. I have the same bank account, address, date of birth and phone number. Pinocasino now claims that the e-mail address does not match the e-mail address of the blocking at that time. I have to say that Turbico Casino knew both my e-mail addresses, because I accidentally wrote from my second e-mail address at that time and the casino asked me to write from the e-mail address stored in the account. So N1 Interactive Ltd knew both email addresses, knew the blocked data (which has not changed) and now they refuse to refund my deposits. I therefore ask the casino once again to refund me the amounts of 900€. After all, I already lost over 4,500€ at Turbico Casino, but I am currently fighting this loss with my lawyer. I know that the fault is on my side but there is nothing I can do about this gambling addiction. I am under medical treatment and my breaks from gambling are getting longer and longer, so I am on the right track. Nevertheless, there are unfortunately still setbacks that I have to cope with. Nevertheless, I must say that a relapse would not have been possible if the casino group had blocked my data for life, as promised at the time. In addition, I have also blocked myself from Sofortüberweisung, Trustly and Skrill. I would be happy if we could solve this case together! Kind regards