Paddy Power — player complaint #5160, 2026-06-27: withheld payouts
Paddy Power: a player complaint filed on 2026-06-27, about withheld payouts. Published on Trustpilot. One of 296 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I’ve been with paddy power for a while now , upon registration , identification and proof of adress were provided which is often needed when setting up an account. I have honestly put thousands on over the time I have been with this company , they have never once been in touch with me about my spending . 6 days ago I was on my account playing , winning and randomly get a message to say my account has been suspended. They suspended my account for so called safer gambling reasons , they are now with holding my funds they have asked for numerous things such as proof of ID proof of adress and bank statements. I already provided my ID and proof of adress when my account was created. I’ve been waiting 6 days now and the company are saying my account is under review and there is no time scale. I would advise people to stay well clear of this company . It’s quite remarkable that while depositing money into the account in the hundreds no safer gambling measures are put into place. Only after winning funds .
