Paddy Power — player complaint #5159, 2026-06-28: withheld payouts
Paddy Power: a player complaint filed on 2026-06-28, about withheld payouts. Published on Trustpilot. One of 296 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Bets NOT unlocked ( what ever that means ) Unbelievable story this oneI placed 4 bets on group winners at this years World Cup All 9 selections won which meant I had many thousands to collect from my local PP shopSlips presented at the counter . Slips scanned Then it was , we need your ID before we pay this one out . Presented to them then they wanted to take my photo as head office wanted to ensure my id and photo matched Now I am feeling like a criminal!! Verified customer now recorded on their data base. Can I be paid out please . Answer we are waiting for the bets to be unlocked now All the above is done via e mail and head office whilst I am stood at the counter 5 hours later the bets are finally unlocked and I am paid back to my card Stay well away from paddy power Disgusting company who love to take your money but hate paying it back
