NV Casino - Player’s account is blocked.
The player from Poland requested the unblocking of his casino account and threatened to report the issue to the appropriate services if it was not resolved. He said the casino had blocked his account, which held 4900 PLN in winnings, after he sent verification documents and provided his details. During the review, he confirmed that the personal information used for registration had been incorrect. We therefore concluded that the casino’s block had been justified under its verification and account ownership rules, and his complaint was rejected.The player from Poland requested the unblocking of his casino account and threatened to report the issue to the appropriate services if it was not resolved. He said the casino had blocked his account, which held 4900 PLN in winnings, after he sent verification documents and provided his details. During the review, he confirmed that the personal information used for registration had been incorrect. We therefore concluded that the casino’s block had been justified under its verification and account ownership rules, and his complaint was rejected. Written by AttilaComplaint Specialist Submitted: 16 Oct 2026 | Closed : 23 Oct 2026Automatic translation:
