NV Casino — player complaint #33155, 2026-08-05: withheld payouts

Reason: Amount not credited Complaint Title: Uncredited Litecoin (LTC) Deposit of 8.55 LTC – Casino Stalling for 12 DaysComplaint Description:I am filing a formal complaint against this casino regarding a Litecoin (LTC) deposit of 8.55 LTC that has been completely withheld by the platform. The deposit was made on June 22, 2026.The transaction was successfully processed and confirmed on the blockchain immediately. I have provided the casino's support team with the undeniable proof, including clear screenshots and the official transaction hash. Despite having the funds in their wallet, the casino has continuously used stalling tactics, changing support agents (Elena, Dakota, Adriana, Leni, Flor, and Max) and giving contradictory excuses.First, they gave a specific UTC deadline which expired. Then, an agent named Flor falsely claimed they would "prepare documents for my payment system to refund," which is mathematically impossible for an irreversible Litecoin blockchain transaction. Today, July 3, 2026, another agent named Max told me that "specialists are working on it and it takes time," stretching the delay to 12 days.It is clear that the casino has received my 8.55 LTC but is refusing to credit my account balance or process the deposit. I request the mediation team to intervene and help me get my funds credited or returned.Transaction Evidence:Casino Domain: 76nv28­1.c­asi­noT­ran­saction Hash (TxID): 34c2d8­a42­32b­dac­b5b­2b9­4a3­b96­913­419­701­dfe­724­034­f80­575­90f­a79­84d­1308My Sender Address: ltc1q7­vgp­cdv­0zy­zwc­fda­w58­jz0­k2w­gts­76g­2j3­r7k­0Casino Recipient Address: M8uin6­Lnk­FQg­GmZ­FEg­zmV­YGS­C3H­vv3­hUN­6Am­ount: 8.55 LTCPlayer Username: < sent to the casino > I have dozens of screenshots of the communication with the casino.